“Friendly staff. Loved the room. I didn't love the $100 hold they put on my card for incidentals. I was not made aware of the hold until I was checking my bank statement. I would have rated”
“Staff was super nice and helpful. It’s close to Upper Iowa University for parents visiting their kids. The hotel was well maintained in the instead and out. You feel like you are in a hotel that has been in a Hallmark movie.”
“Go to the 4th floor and look out the river side windows in the large room. Then exit and go to the overlook of the Mississippi River where the suspension bridge use to go.”
“Unfortunately after checking in, discovered a bed bug and contacted Expedia for refund as there was no way we were staying there. The front office was already closed and Expedia hasn’t been able to get ahold of the hotel to get my money refunded. It’s been almost a week and no update on status. I wanted to support since it’s a veteran owned business but service response has been terrible and the cleanliness was less than desired.”
“The hotel is old, but the room was clean and functional. The bathroom for the room we were in had a toilet that was very low which is difficult for older people, but there are accommodation rooms. Some of the staff are very nice, one not at all. Overall, it is cost effective and fine for short stays as long as you're ok with a basic room. ”
“The inn is beautiful, with many nice touches. The room was clean and stylish.
Barb & Jeff were delightful... super friendly & helpful. They went out of their way to make sure everyone had a pleasant stay. Breakfast was delicious and they made sure that everyone's dietary issues were addressed. They clearly love what they're doing.
The absolute only negative was that there is a train crossing nearby and the train horn awakened us a few times.
We would definitely be back if we're ever in the……