“When we arrived my already paid for room was cancelled and then it took staff 25 min to resolve while acting like I was the problem. I would like to add she openly complained about how Expedia works and that you overbook them (they where not) and then she gripped about her manager who cancelled my paid for reservation. I had general questions about the pool that counter staff couldn’t answer and just looked aghast and said “question for pool staff” My question it was in regards to assign me that……
“When we arrived my already paid for room was cancelled and then it took staff 25 min to resolve while acting like I was the problem. I would like to add she openly complained about how Expedia works and that you overbook them (they where not) and then she gripped about her manager who cancelled my paid for reservation. I had general questions about the pool that counter staff couldn’t answer and just looked aghast and said “question for pool staff” My question it was in regards to assign me that……
Sarah