“Hotel was nice, bed was very comfortable, bed linen was nice & all the staff were wonderful, specially Me Cao at reception who was very thoughtful & attentive with all my needs. Wish i could have stayed longer”
“Room was a good size but was incredibly dirty, bedsheets were stained and there was piles of dust around the bedside table and on the tv remote/ AC remote. There was dirt and grime/ mould around the window and in the bathroom. Very noisy as well”
“The DelaSol Sapa Hotel has a lot going for it on the surface. It is located right in the center of Sapa town, which is incredibly convenient for exploring, and our room was clean.
Unfortunately, that is where the positives end. We explicitly booked a "Garden View" room through Expedia, but upon arrival, we were given a room looking directly at a fire escape. When we raised this issue with reception, we were completely brushed off and told that this was simply "the design of the hotel."
If you……