“The hotel is in terrible shape. I can only speak to the room I stayed in (103), but I can only imagine the others. The floors were not level and appeared the foundation was sagging. The front door had a hard time shutting, the bathroom door would not close, and the bathroom wall was wavy. Seems like the owners just tried to fix with drywall compound and paint. Also, the smoke detector was removed in our room.”
“Convenient to highway, staff was great. Breakfast was ok, very limited selection. Coffee in evening was like warm. Decaf only. Room 212 had flood light glaring into room. Had to keep shades closed.”
“I loves having the kitchen with full refrigerators for my cooler food. Hotel fridges often don’t have freezers these days. Our room was spacious and clean. We missed having an elevator, though.”
“The property was recently sold and is undergoing renovations. I wish we knew that renovations were happening.
The property holds promise to return to 5 star. There is clearly lots of work being done to the property. The bed was comfortable, there was someone to contact for any issues. I did contact the person listed and they were prompt in their response. The staff for the home cooked breakfast was polite, engaging and clearly loved working at Rockwood. The one true negative were……
“This was a great stay! Quiet, peaceful, and beautiful! Host had great hospitality, super kind, and very accommodating! We will definitely stay here again when in the area next! Highly recommended! :)”