“El cuarto estaba en pésimas condiciones, se salía el agua de la regadera, y el extractor del baño no servia, la habitación estaba super sucia, la alberca no estaba en servicio, no tenían botellas de agua extras”
“I booked a room for 2 nights to be paid at arrival, but they canceled my reservation without previous notice just because they couldn’t take a warrant from my credit card, left me with no room available by the time I arrived. I was only notified when I arrived to the hotel for check in, and all rooms were fully booked!”