“During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness.
I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually……
“When using a third party it can be confusing if you want to be able to use the infinity pool and swim up bar you must make sure your room is in the signature room. Otherwise they have other rooms like Villa and so otherwise the property is wonderful. Great people we had a blast.”