“Beware, we had mold in our bath tub and asked for a different room, I went to front desk and spoke to Cole and he was clueless and zero customer service skills, I asked for a manage his name was Adam well he walked by a few times and I went to the desk and asked if he was the manager he said yes I said oh I have been waiting to talk to you, his response yeah they told me you would find me…. I am I supposed to find you when I have no idea who you are! Then proceeded with an attitude and was rude.……
“The lobby of hotel was very nice and the breakfast buffet was very good. Enough choices.
The rooms are worn and in need of updates. The faucet in our bathroom leaked continually and smelled of mold. This is an older HGI.”