Find 3 Star Hotels in Salem, NY from $73

"Perfect location. Super helpful staff. Clean rooms. "

"I paid over $400 and the hotel was overran by young hockey players . Lady checked in before me within that group and stayed at same hotel for $148/night! Entire amenities were overran by these teams and I couldn’t use any of the workout areas because of these kids taking over the space! Every time I book through this platform there is an issue with my reservation! The double queen bedroom I booked was dirty upon our check in and my son had to sleep on a sleeper sofa (no linens on room) very disappointing. "

"Great weekend "

"Staff was friendly and great. The pool and hot tub were excellent. The room was on the smaller side, as is to be expected in a more historic hotel, but had everything we needed and was very nice."

"This was our first time staying here and we were very upset about our stay. The room obviously was not cleaned to the point of being gross. There was a brown smeared stain on the shower curtain sitting next to the toilet, dust dusting all the cubbies for the towels that we needed to use, a small cut straw left on the counter behind the Kleenex dispenser and the tub and shower were both dirty. We are most disgusted by the brown smeared stain on the shower curtain, I did go down and inform the main desk. They were busy so I was handed another one and told to leave our dirty one out in the hallway. That dirty one remained in the hallway outside our room the rest of the day and throughout the entire night until we left the next day."

"Room was big and clean, we had 2 queen size beds. The bathroom was huge with a large counter, enough for all your toiletries. There was a mini fridge with a freezer and a microwave. Nikita at the front desk was very friendly and helpful. The breakfast was good, with all the basics of a continental breakfast. Fresh coffee served 24 hours. Wifi and parking included. Location was excellent, close to the outlets, Target, T.J. Maxx, etc Overall a really good hotel. Would go again."

"The staff and maintenance services are great and the breakfast was really nice. However, the amenities area (separate building with the pool, hot tub and workout room) are dilapidated and require serious updating. I'm not sure these amenities should even qualify to be listed considering their condition they are in. This area moved the overall rating from 5 down to 4 stars."

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "