“Front desk charged me an extra $30 USD for my husband. After paying he asked which way we should go to find the room she said I'm talking to her since she is the one rented the room. That was so rude and disrespectful I couldn't even react I was so in shock. Very ignorant and rude of her first time in Trinidad and that is one experience I won't forget. Now I see what my husband was talking about.”
“Booking a hotel was easy, only one of the front desk staff were friendly and inviting.. we asked for water and was told u get the 2 mini bottles complimentary. 5 for each there after.. breakfast was to be included went down sat and sun, was told Monday no breakfast, Tues we asked since it waa to be included then the receptionist said we dont have b/c we r not busy but u can order if you'd like off the menu..concearge was super nice, and so willing... beds were made,towels changed room left……