“Requested a room near elevator for my 89 year old mother
They very cheerfully accommodated us .
They offered extra blankets, water and coffee upon admission
We were very grateful for their consideration”
“This property was very well located for what I needed to accomplish. It needs refurbishment, overall, as well as much closer attention to cleanliness inside the building, the room and the parking lot. Lake Charles itself seems dilapidated. As to this particular property, it looks as if the damages of the last few years of hurricanes, freezes, floods and economic turmoil have taken the pride of ownership away.”
“The rooms were very cleaned and had the fresh clean smell throughout the whole build. Will definitely being staying here every time we go to Lake Charles.”
“This was absolutely the worst place I've ever stayed. It had mold all over the bathroom and it looks like it never been cleaned. Doesn't look like anything has been updated since the 1970s”
“We came into town and stayed here prior so booking again was an obvious choice. I loved the fresh, clean scent we smelled upon entering the property that I made sure to mention it to the front desk. Check in was breeze and we were able to go straight to our room and rest after a long drive in from out of town. Breakfast the next day was delicious and the food attendant was so gracious to heat up our food since someone had not plugged in the food warmer and she was unaware. The offerings were……
“The elevator didn’t work no key for the room had to be walked to the room every time we walked out ice machine did not work had to buy my own ice. Went to check out and they said we never checked and it was no-show.. worst place I’ve ever stayed. Didn’t get to use the pool either. door was locked to the pool. Don’t ever stay here..”