COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Tru By Hilton Lake Charles

Photo gallery for Tru By Hilton Lake Charles

Featured Image
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Room Amenity

Overview of Tru By Hilton Lake Charles

Tru By Hilton Lake Charles

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Gym
  • Business services
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
1220 W Prien Lake Rd, Lake Charles, LA, 70601

Explore the area

  • Popular LocationPrien Lake Mall14 min walk
  • Popular LocationAvail Hospital Lake Charles2 min drive
  • Popular LocationLauberge Casino Lake Charles3 min drive
  • AirportLake Charles, LA (LCH-Lake Charles Regional)12 min drive

Choose dates to view prices

About this area

Lake Charles

Located in Lake Charles, Tru By Hilton Lake Charles is in a shopping district. The Country Club at Golden Nugget and Gray Plantation are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Prien Lake Park and Children's Museum Lake Charles. Looking to enjoy an event or a game while in town? See what's happening at Burton Coliseum or McMurray Ball Park.

What's nearby

  • Prien Lake Mall - 14 min walk
  • Avail Hospital Lake Charles - 2 min drive
  • Lauberge Casino Lake Charles - 3 min drive
  • L'Auberge du Lac Casino - 3 min drive
  • CHRISTUS Ochsner Lake Area Hospital - 3 min drive

Getting around

  • Lake Charles Station - 6 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 12 min drive

Restaurants

  • O'Charley's — 12 min walk
  • Harlequin Steaks & Seafood — 17 min walk
  • KD's Po-Boys Soup & Salad — 19 min walk
  • Chastains Food & Spirits — 3 min drive
  • Le Beaucoup Buffet — 3 min drive

About this property

Tru By Hilton Lake Charles

Hotel with free parking, near Lauberge Casino Lake Charles
This smoke-free hotel features a fitness center, a snack bar/deli, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and express check-in. All 98 rooms offer free WiFi, refrigerators, and TVs with satellite channels. Free local calls, hair dryers, and ironing boards are among the other amenities that guests will find.
Tru By Hilton Lake Charles offers 98 accommodations with hair dryers and irons/ironing boards. Premium satellite television is provided. This Lake Charles hotel provides complimentary wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 7:00 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 234 out of 361 reviews
5 - Excellent 65%
Rating 4 - Good. 92 out of 361 reviews
4 - Good 25%
Rating 3 - Okay. 18 out of 361 reviews
3 - Okay 5%
Rating 2 - Poor. 10 out of 361 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 361 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay.
Stayed 1 night in Jul 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a City where nice hotels are a bit harder to find just from reviews. Had small bump during check in that was resolved by the front desk staff.
Stayed 1 night in Aug 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay I’ll definitely be back here again
Stayed 1 night in Aug 2020

3/5 Okay

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, sanitized and fresh!
This hotel was by far the best hotel I ever stayed in! During this pandemic time, it was very clean and sanitized. The staff was very friendly and the to go breakfast was great! We will definitely be staying here again!
Stayed 2 nights in Aug 2020