“My room was next to the street on first floor and I can hear the car noise all night. Had to use ear plugs to sleep. And only realized on day 2 that there is no daily cleaning service as this is an apartment hotel. The overall experience was not up to expectations given the high rating. ”
“The staff charge me fees again but I have already paid in Hotel.com. They keep cheating me on the way of refund. In the end, I called my French friend come here to help. The director eventually pay me back in cash, which he said they don’t have cash before my friend comes. ”
“Security exceeds our expectations, as guests have to ask the reception to open the front door via the speaker before checking in, and to beep the room cards before entering the hotel after checking in.
Room is large, cosy and clean overall. However, one of the two TVs cannot receive signals, and there's leftovers by previous guests in the fridge-freezer.
It's nice to swim in the swimming pool, and it'll be better if the adjacent jacuzzi works.
Overall speaking, booking a room with……
“The hotel is very clean. Staff are friendly and helpful. The apartment is spacious and with kitchen. There is a microwave with oven function, dish washing machine and a dryer in the restroom. Very close to Toulouse train station , just 5 minutes walk. Surrounding environment are safe and clear, with lot of restaurants and grocery store. About 15 minutes, you can reach Capitol of Toulouse. The hotel is the center of Toulouse, you can easily go to the parks, shopping area. If you have time, take……
“The bed was amazingly comfortable. The menu was delicious. The morning breakfast fresh and inviting. The staff were polite helpful and friendly. The spa services excellent.”
