“We visited the property for several days to celebrate our wedding anniversary after learning of them from their recent Travel + Leisure win. Admittedly we came with high expectations, as a #1 resort in the US win sets a very high bar indeed. While there were pleasant moments and we'd recommend the restaurant, the overall resort was disappointing.
The overall facility was woefully understaffed. The host went missing multiple times when entering, 3 phone calls (to front desk, room service and……
“I like everything about this hotels, the one thing I didn’t like it’s music 12hours in a swimming pool arias that’s on and on all day , you just can’t relax , I have to go to other pool , that’s is farther, I hope they do something about it when I comeback next time”
“Great for solo stay (as well as couples, families). Walkable to many shops and restaurants. Nice to have a bar/restaurant right on site (you can order drinks at the pool). The staff is super nice. EV charging stations are available though the rate is fairly high. Hydration stations are spread through out the property. Full spa on site.”
“The fireplace was amazing. They hurried up and fixed our rooms for us. Unfortunately, the pool was not used because it was too cold. It was a great location.”