“The hotel was very clean and was located on the beach. It was a short walk to old town where there were tons of restaurants, shopping, and bars. We had breakfast included, and there were a good variety of choices. There also was a restaurant and bar located on the third floor that had a wonderful view of the beach and ocean.
The staff was very pleasant and helpful. My son left his retainers at the property and we called and they weren’t able to find them. They contacted me via email a couple……
“Plenty of food options at the hotel and the surrounding area. Family friendly location. Nice pool and pool area. Staff were helpfully with knowledge of the surrounding area”
“Check is at 3pm, my room/suite was not ready till 7pm. In addition, when I arrived to the suite for 5 people, the AC was not working, they sent a maintenance person who said it could not be fixed for another 2 days, they only provided us with one portable fan for that night- one fan for 5 people suite in the hot, Portugal weather.
The next day, a room was available for us to be moved into, given our AC was not working , no compensation at this point beside sorry , I will be contacting Marriot……