“A beautiful heritage building type of Hotel. Located in an almost European street with lots of attractions nearby. Extremely well kept. Hospitality was excellent, as expected. Wide variety of food. Service was done leisurely. Bonds well if you are on a leisure holiday but not if you are in a hurry to eat. As we could make out, food was quite fresh. Pleasant staff. Helpful attitude. On checking in we realised that it’s part of the same group which owns Kumarakom Lake Resort which was our next……
“We were surprised by what we saw and weren't convinced it is a 4 stars hotel. The hotel was in a very old condition and had moldy smell. Not sure its because Cochin is a coastal city or purely because hotel is too old. Overall it wasn't worthy 4 stars. Staffs were quite nice and helpful though. If you look for a good price, it might be an option to you.”
“You get what you pay for in india . At the same time, this place didn’t even offer a bar of soap in the bathroom, nor any towels. For a blanket at night i used 2 thin beach towels . Not to mention that my room had the scent of a sewer at 2 in the morning ”
“Was a good size room but I did request a room with a safe and then had to wait four hours in the room for a safe to be delivered, first half of my day ruined, I pressed the button for cleaner required that lights up in the hallway outside the door but after three days no one had to come so I physically went and got a cleaner from another room and asked them for some green towels the bins to be emptied the floor to be cleaned, et cetera et cetera, I only booked the hotel because it had a pool……