“Siamton is conveniently located, and we stayed here a second time because last year we had a great experience. This time though our experience wasn't the same. The quality of the food was mediocre, owing to the fact that there was a new manager, and things were not as organized as they were last year.
The staff at Siamton are approachable and approaching. Everyone welcomed us with a smile and was always there when we needed something done. Mufizur Rahman, one of the employees, was congenial,……
“The hotel failed to take payment at check-in due to their error. When I noticed, I reached out on WhatsApp and offered to pay, but I was ignored. A month later, they suddenly contacted me and aggressively pursued payment. I paid right away, but they then went silent and still have not provided an invoice despite repeated requests. This was unprofessional and frustrating, and I would caution others about their billing and communication.”