“I stayed at Iberostar Waves for 7 days, and overall, it was a very mixed experience.
The biggest issue was the bathroom cleanliness. It was filthy, with many stains on the tiles, and the toilet flush was extremely weak. It couldn’t properly flush a reasonable amount of toilet paper, so we had to use the lobby washroom.
The AC was also disappointing, as it never cooled the room properly.
The food had good variety each day, but it was often cold unless you arrived right when the buffet opened.……
“The staff was amazing! Everyone was very attentive, friendly, and made sure we had everything we needed for a good time. 10/10 recommend coming here!”
“Excellent séjour au Bliss Terra Janna !
Un immense merci au responsable, dont la gentillesse, la disponibilité et le professionnalisme ont largement contribué à la réussite de notre séjour. Toujours à l’écoute, souriant et soucieux du bien-être de ses clients, il fait toute la différence.
Le personnel mérite également d’être félicité. Toute l’équipe est accueillante, attentionnée et toujours prête à rendre service avec le sourire. On se sent rapidement comme chez soi.
L’établissement est……
“1st room was a very long walk to the restaurant and pool, swapped to 2nd room had a very bad smell, swapped to 3rd room closer all areas of the resort and was comfortable, room furnitures are very old from the 70’s, you have to pay to use safe in the room, front reception staff are very helpful, Wifi very poor, good verity of breakfast, lunch and dinner. All in all, not a bad resort for a low budget.”
“Some staff were very polite and considerate, especially the reception staff Yasmine and Sara. The rooms were okay, but the beds were really hard and uncomfortable, the curtain rail was broken and the sofa bed was stained. One room for four people did not feel large enough. The hotel could do with a revamp.
There are no lifts in the hotel and the rooms upstairs are not easy to get to. There are a lot of stairs and balconies you need to walk past to get to your room. We got lost several times the……
“Cleaner was amazing as were the lady's in the spa and at reception
Other waiters and bar staff gave excuses that weren't true we were told many different reasons for the a la cart restaurant being closed the whole time we were there and the food in the main was not the best check meat is cooked through
animation staff great and really nice pool always got a sun bed”