“The reception staff were friendly and attentive. Property in a poor state of repair, both in the bathrooms - leaking shower screens, cracked and mouldy tiles, and also the spa was filthy I cannot think why anyone would attend for a spa break. Showers were cold in the spa and filthy changing rooms. Beds were comfortable and clean. Sadly no water or biscuits provided in the rooms. Breakfast was fine although the pancake machine clearly hadn't been used in a while as instead of a pancake I got a……
“Don't normally leave reviews. But this hotel has done an extra mile to be helpful. Sorted out my free car parking issue without i asking for it, also sorted out my baby's milk issue without i asking for it. Always a step ahead of me resolving issues which i greatly appreciated. Wonderful stuffs at reception and room service.”