“Terrible service. Went with my husband and infant waited 7 hours for crib that never came. Ended up checking out and driving back home. Service was bad from the moment we pulled up. No one to help with bags, no one informed at front desk, level 0 of service training, food mid, no beachside service for drinks or food, pool needs major Reno, room was dirty after waiting all day for it, zero accommodation of my infant and never refunded even though we didn’t stay the night since they refused to……
“My stay was great except for the bathroom bath tub was very slippery. I really was afraid that I might fall when using the tub. So I was very careful while taking a shower.
It's a beautiful, clean hotel and staff were very pleasant . The food & service were also great.
I suggest putting some type of anti slip material in the tubs.”