“Excellent service with friendly and attentive staffs. From train station pick up, check in, restaurant booking, room services, concierge, bar service, to check out with proper Swiss send off, the whole experience was just amazing. Our family had such a great time and was very memorable. Highly recommend for others when visiting Zermatt, and definitely our choice when visiting next. ”
“The staff went out of their way to make us comfortable, the restaurant was excellent all around, and the welcoming by the staff was unprecedented.
The rooms were large, clean, and comfortable.
I would highly recommend staying here the Matterhorn is visible of course.
Met the 5 stars that they hold.”
“Good and quiet hotel location. Good view of the Matterhorn. The service of the staff was very good too. However, the room was a bit hot as there was only window on one side. Moreover, the omelette and crepe at breakfast were not up to standard - the omelette was too dry, the texture of the crepe was bad (too thick, rough and dry). The scambled egg was better.”