“Es hat nichts gefallen. Bei der Ankunft waren die Zimmer nicht fertig, man wollte uns anrufen. Wir mussten uns immer wieder in einer langen Warteschlange anstellen, nur um die erneute Auskunft zu bekommen, dass es nicht fertig ist. Nach einem Zimmerwechsel wurden wir in ein Zimmer eingebucht dass schon besetzt war.
Das Personal ist komplett im Chaos,unfreundlich und inkompetent.Das Bad riecht und WC und Waschbecken sind verstopft.
Das Frühstück ist unterdurchschnittlich .
Das einzige , was in……
“Overall I would say it's a three-four star hotels and the following are my reasons for this rating:
1) Lets begin with something positive--- the staff there were friendly and helpful.
2)It is definitely 30 seconds walking distance from the beach. Lots of restaurant options nearby. Also 10mins taxi ride from the airport.
3) The wifi is extremely unstable. I had 4G and didnt bother to ask the staff to get it sorted.
4) The bathroom inside my room smells foetid. It must be because of the poor……
“Not every room in this property is the same. Our first room was jokingly small but they were very accommodating and moved us to a different room. The location of this hotel was amazing and so convenient. Parking is off site and about 30 euros/night. They have a golf cart and drove us back to the parking with all the luggage. That service alone was amazing because the alleyways to get to the hotel are super narrow and scary to drive in.”
“Great walking location. Incredibly nice and helpful staff. Very clean, beautiful hotel. Would absolutely stay again. The restaurant upstairs is also great and was perfect for when we arrived late the first night.”
“The hotel is in a beautiful location and very central to all the sights of Palma. The staff - from the front desk staff to the restaurant staff - are very courteous and welcoming. The rooms are very well appointed and the breakfast is outstanding. The only disappointment is the swimming pool on the roof - it's really just a soaking pool - tiny and shallow. But I would recommend this hotel strongly to anyone visiting Palma!”