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Lovely , spacious hotel in good location. Pick up transfer mix up and ski locker room a shambles but otherwise good. Quality food ; and pool and spa area delightful. I don't agree with no swimming costumes in sauna and steam room and judging by the amount of people wearing such neither did they! ...
Arrived for a 3 night long weekend, to be greeted by surly Reception Staff. The Reception is the first point of contact and it is so important they are well motivated, cheerful and welcoming. Sadly at the Schloss our experience is they are not, which is a pity as the Staff elsewhere are excellent, ...
We stayed here in 'shoulder season' in October, for our 20th anniversary. Front desk staff went out of their way to give us local information, direct our travels, etc Very personal service. Lovely, relaxing bar. Spa was wonderful, outdoor pool was great. Would return in a heartbeat.
Amazing hotel let down by Paper thin walls and unfortunate neighbour who threatened us for being too noisey (before 10pm). Young group of nutters very loud at 1-2am on other side. Hotel moved us to another room which was excellent service. If doors were thicker and heavier, and especially for the ...
Nice Hotel, good food and stuff is very kind and accommodating. bad quality wifi - doesn't exist in the rooms and keeps getting disconnected at the lobby area location - far from center and ski lifts, need to take a cab (5 minute ride)
The spa is the gem of this property - beautifully finished, scrupulously clean, with a superb sauna. I really enjoyed spending time here. Rooms are well finished. Breakfast could be improved a little - there is no toaster, for example. The bar is a very nice place to spend some time in the ...
Totally enjoyed our stay. Steps to ski rental place and chairlift. Lovely sauna and pool afterwards in hotel. Excellent breakfast. As another traveller noted, request the discount card when you check in. Easy 10 min walk to Ellmau.
It was a little farther than what we thought from the ski resort. Make sure you check maps, as Expedia advertises distance in a straight line (over mountains). We had expected to go to the Saalbach area for skiing, but it was 45 minutes away so we went to Zell am See. We had a great time at this ...
Very nice hotel, great facilities easy access to ski bus Cab ride into town was reasonable Great breakfast buffet
The hotel is in a really good central location easily accessible to all facilities The food is top class. The spa area is good although it lacks an accessible outdoor pool in winter. The library is a great place to chill and read
At a loss for words. Just ...wow. Amazing place. Complimentary drinks for all your party, free wifi, free huge breakfast buffet, in door and outdoor pool, spa, wet and dry sauna, out door sports area, chalking distance to town, and 34 miles to eagles nest. Definitely going back.
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