“Room not as described, aircon not working, unable to have windows open in evening due to bats, making it unbearable. Some winfows screwed shut. (Fire hazard) Curtain missing on lounge area allowing multiple view points to see in room. As for FOOD/SERVICE, terrible ordered breakfast, first in restaurant, Took 1HR 15MINS before breakfast served. Advertised big bottles of wine, but would only served per glass.”
“A unique hotel. The inside, whilst being modern with all the amenities you would expect and more, still maintains a 'castle' feel. The staff were super friendly and attentive and provided sound advice when asked about the local area. A good choice for breakfast, which was excellent. A really fantastic stay.”
“We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. ”
“This place is truly special. The enjoyment begins the minute you walk in and meet the lovely staff. The room itself was perfect-spotlessly clean and totally comfortable. We ate in the restaurant and it was a truly incredible meal. To top off the delicious food, the chef himself came out to introduce himself afterwards so we were able to learn about where all those ingredients came from (all local and totally fresh). We ended our lovely evening in the bar area which had a great atmosphere and……