“I want to preface this by saying we were visiting from the USA. The property is mediocre at best, and honestly most of it has to do with the attitude of the staff. They have no idea what hospitality looks like, and we found ourselves having issues with the staff on multiple occasions. Besides this, they are out of food whenever we ordered from the restaurants, they refused to change sheets, they don’t even give you a top cover unless you call and complain. That is kind of the summary of this……
“Das Hotel ist sauber und die Mitarbeiter sehr freundlich. Da wir vorher in Anda Barut Didim und Barut Lata waren, hat uns das Arum Barut etwas enttäuscht. Essen und Getränke waren wieder wie immer qualitativ sehr gut. Die Anlage ist jedoch kleiner und die Animation kaum vorhanden. Wir waren dennoch sehr zufrieden.”
“The hotel was overall very nice. We didn´t encounter any problems. The staff was very kind and polite. It was crowded but you didn´t feel that anywhere because everything was organized nicely. There is somethig for everyone, we believe, given the many activities. The food was also very delicious. The nature of the hotel and the overall location was also very beautiful as if it was from some postcard. Our only wish, for maybe next year, would probably be that they offer matcha latte as beverage.……