“A modern hotel with superb facilities I recommend to stay in this hotel in Prague.
However, my experience of checking in was extremely disappointing. I arrived early at 9:30 am, the staff had collected my personal data and informed that we can come back after 3pm to collect the key.
When we returned at 4:30 pm, the female receptionist "played" the computer for a long time and said that she couldn't provide the room even though there was record of us doing the check in the morning. She just……