“We arrived quite late, around 9:30pm, but check-in was quick and easy. Every member of staff we encountered was incredibly polite and welcoming, and the hotel itself was absolutely spotless.
The spa was still open for another half an hour when we arrived, so we made the most of that, which was lovely!
My only real disappointment was the spa access restrictions, which weren’t made particularly clear when booking through Expedia. Hotel guests can only use the spa facilities between 7am–10am and……
“We loved our stay - property was clean and in good condition, and walkable to everything we wanted to do. Would stay here again. Pro tip - there’s a coffee shop run out of a church about a block away. Hours are atypical, but great coffee and the nicest people on planet earth!!!”
“The room was fantastic but the check in experience was very poor.
We had a printout from an email which said to use the Gileston Manor Courtyard with cream gates as the entrance, upon arrival at 7:30PM (more than 3 hours before check in ended) the gates were locked and the number provided was going straight to voicemail. Texts and voicemail was left with no response.
After waiting for 20 minutes with the car hazards on, on a main road, we decided to look around and parked in the Manor Estate……