“The hotel is well maintained and presented. It feels recently refurbed. The room was good and the bed was super comfy! We had a rear facing room and it was very peaceful. The staff were bright and cheerful from the moment they met us to the moment we departed - that’s all staff, by the way, that we met. The entrance to the car park is tight but fine if you go slow and reverse a little to square up for the drive in. Excellent shopping / anmenities in town too. Overall, a very pleasant place for……
“The host was friendly helpful and I had an enjoyable stay. Welsh breakfast was delicious and of high quality. Bedroom is spacious and comfortable. It is a bit away from the castle but 10 mins walk from pubs and restaurants so it is quiet at night. Host was helpful in trying to get me a taxi for Sunday which was a bit of a chaos. If I pass by there that would be the place I stay.”
“The staff without exception were excellent. They were very helpful and made us feel very welcome. The cooked breakfast was good on both mornings. The internal appearance of the restaurant, breakfast room and lounge was very pleasing. Our room was small but adequate for a short stay. Bed linen and towels were immaculate.
Negatives.
Hotel supplied winter duvets which were much too warm for June. Both nights were therefore uncomfortably wam. We stayed a Sunday and Monday night and the restaurant……
“It is a unique property a hotel with no reception area. But the rooms were clean. The lady who cleaned the rooms was lovely. Text messages were responded to timely. We didn’t have any issues while we were there. We actually extended our stay.”
“We received a warm welcome from the host, with drinks served in the garden on arrival. Our room was very comfortable and well presented to a high standard. Breakfast on both days had a wide choice and
was delicious with friendly service throughout our stay. We would highly recommend this country house hotel to anyone staying in this lovely part of Wales.”
“From start to finish our stay was fantastic the staff are lovely there wasn’t one that you could fault. Everyone had a smile and were nice to speak to. The food was delicious portions large so make sure you’re hungry. Already booked for another visit”
“The Mansion House was a very pleasant place to spend our few days in South Wales. The hotel and grounds were kept beautifully and the views over the estuary are just stunning .Breakfasting and dining were of a high standard and from our experience of 5* hotels , deserving of their rating. Our room was very pleasant ,though a “proper”wardrobe would have been appreciated.
Staff were very helpful and professional though if we were to mention one thing which we found a little odd ,was one female……
“The welcome was great, and the food, drink and atmosphere was very good. There's not much immediately around it that I could find to do, but to be fair I didn't look that hard as it was a business trip. Would happily stay again.”
“Very welcoming on arrival, large clean en-suite room, fabulous breakfast that set us up for the day and special dietary needs catered for. Would visit again. Highly recommended.”