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Dreams Acapulco Resorts & Spa - All Inclusive

Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive

Game room
2 outdoor pools
Front of property
Deluxe Room, 1 King Bed, Partial Ocean View | Minibar, in-room safe, laptop workspace, iron/ironing board
7 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Overview of Dreams Acapulco Resorts & Spa - All Inclusive

Dreams Acapulco Resorts & Spa - All Inclusive

4.0 star property

Popular amenities

  • Pool
  • All inclusive
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860

Explore the area

  • Popular LocationIcacos Beach10 min walk
  • Popular LocationAcapulco Convention Center19 min walk
  • Popular LocationAcapulco Golf Club2 min drive
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)26 min drive

Room options

About this area

Acapulco

Dreams Acapulco Resorts & Spa - All Inclusive is located in Costera Acapulco, a neighborhood in Acapulco, and is in a shopping district and on the beach. Naval History Museum and Sinfonia are cultural highlights, and some of the area's attractions include Botanical Gardens of Acapulco and Barco Palao. Looking to enjoy an event or a game while in town? See what's happening at Acapulco Convention Center or Arena GNP Seguros.
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Map

What's nearby

  • Icacos Beach - 10 min walk
  • Acapulco Convention Center - 19 min walk
  • Acapulco Golf Club - 2 min drive
  • Diana the Huntress - 4 min drive
  • Condesa Beach - 19 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

Restaurants

  • Starbucks - 6 min walk
  • Lupe de Arena - 9 min walk
  • La Trattoria - 1 min walk
  • McCarthy's Irish Pub - Acapulco - 4 min walk
  • Jugos y tacos California - 2 min walk

About this property

Dreams Acapulco Resorts & Spa - All Inclusive

4-star family-friendly resort located in Costera Acapulco
Consider a stay at Dreams Acapulco Resorts & Spa - All Inclusive and take advantage of a terrace, designer stores on site, and a coffee shop/cafe. This resort is a great place to bask in the sun with a beachfront location, free beach cabanas, and beach umbrellas. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature Mexican cuisine and a poolside location. Yoga classes are offered at the gym; the property also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
Additional perks include:
  • 2 outdoor pools
  • Valet parking (surcharge), luggage storage, and tour/ticket assistance
  • 11 meeting rooms, an elevator, and a 24-hour front desk
  • A porter/bellhop, wedding services, and a reception hall
Room features
All 605 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Showers and free toiletries
  • 42-inch plasma TVs with cable channels
  • Wardrobes/closets, balconies, and childcare services

All inclusive details

All-inclusive room rates at Dreams Acapulco Resorts & Spa - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Barefoot Grill
  • Coco Cafe
  • El patio
  • La Ceiba
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Designer stores
  • Free children's club
  • Gym
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower only
  • Towels

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 per room (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered valet parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dreams Acapulco & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel
Dreams Acapulco Resort & Spa Acapulco
Dreams Acapulco Resort & Spa Hotel Acapulco
Dreams Acapulco Resort Spa
Dreams Acapulco Resorts Spa
Dreams Acapulco Resorts Spa Optional All Inclusive
Dreams Acapulco Resorts & Spa - All Inclusive Resort
Dreams Acapulco Resorts Spa – Optional All Inclusive
Dreams Acapulco Resorts & Spa - All Inclusive Acapulco
Dreams Acapulco Resorts & Spa - All Inclusive Resort Acapulco

Frequently asked questions

Does Dreams Acapulco Resorts & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Dreams Acapulco Resorts & Spa - All Inclusive?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Dreams Acapulco Resorts & Spa - All Inclusive on Jun 8, 2023 start from $314.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Acapulco Resorts & Spa - All Inclusive pet-friendly?

Yes, this resort allows dogs (limit 1 per room) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Acapulco Resorts & Spa - All Inclusive?

Valet parking is available for USD 10 per night.

What time is check-in at Dreams Acapulco Resorts & Spa - All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Acapulco Resorts & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Acapulco Resorts & Spa - All Inclusive?

Some rate plans available at this resort are all-inclusive.

Where is Dreams Acapulco Resorts & Spa - All Inclusive located?

Located in Costera Acapulco, this beachfront resort is in a shopping district and within a 10-minute walk of Naval History Museum, Icacos Beach, and Casa de la Cultura. Acapulco Golf Club and El Veladero National Park are also within 1 mi (2 km).

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

Dreams Acapulco Resorts & Spa - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 65 out of 280 reviews" "
" "10 - Excellent 23%
Rating 8 - Good. 73 out of 280 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 53 out of 280 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 48 out of 280 reviews" "
" "4 - Poor 17%
Rating 2 - Terrible. 41 out of 280 reviews" "
" "2 - Terrible 15%

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

2/10 Terrible

Jennifer, Collingswood

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible trip, we arrived at 11:00 and they wouldn't let us use the pool or eat, they said we would have to wait until 1:30 or pay $30 per person, same with check out, if we wanted to use facilities after 12:00 we had to pay $30 per person. Pools were very dirty, waiters at restaurant and drink service were rude and didn't really serve us. If you go to the bar they ignore you and only help the waiters. The restaurants have an hour wait for every meal and the food is gross. Room service, my son found a cockroach and 2 hairs in his fries and a bone in his hamburger. Laura at front desk is rude, Virginia in the buffet is rude, the guards at front are rude, they didn't even want to let us park our car early, and we had to pay $120 pesos a day for parking. Door men are also rude, don't offer to help with bags. I went to dreams in riviera maya and it was a totally different experience, this dreams is really bad for what we paid.
Stayed 3 nights in May 2023

8/10 Good

Edgar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice
Stayed 2 nights in Apr 2023

2/10 Terrible

Lorenzo

Stayed 3 nights in Apr 2023

6/10 Okay

Alexandra

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Food was not good and very little options. Being in Mexico your expectations for food is high and was very disappointing. Restaurants on site were always busy and didn’t have a waiting time of how long we would be waiting for at some point we were forced to eat out of the all inclusive because your staff failed to give us a waiting time. Which left the family disappointed and hungry. For being “dog friendly” you guys can do a lot better since you are one of the few. We were in vip lounge and that was probably the only good service we received but not allowed to take in our dog after initial registration. Waste a money if we couldn’t take advantage because of our pet. The pool servers would take forever to give us drinks while at the pool we would have to get out of the pool to go to a nearby bar. You have too many guests with many accommodations as waiting for the elevator would also cause traffic and wait long time. Sad that it has a nice beach view, location and I cannot recommend for all these reasons.
Stayed 3 nights in Apr 2023

4/10 Poor

Marianela

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was expecting better. Dirty hotel, pool area smells terrible, bathrooms at pool area always dirty, food options are reduced and quality very poor. I stayed in other Dreams hotel and the experience was completely different. Only good thing is the friendly staff.
Stayed 3 nights in Apr 2023

8/10 Good

Ramón

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The beach and staff friendliness. Good breakfast (room service), but not good food for lunch and dinner (good options but not great taste). Not many options in the room service menu and terrible service of beverages in the room (we had to call everyday to ask for bottles of water and it took them up to two hours to bring them)
Stayed 7 nights in Apr 2023

6/10 Okay

YOSIMERY

Stayed 2 nights in Feb 2023

6/10 Okay

ana lucia

Stayed 2 nights in Feb 2023

6/10 Okay

Noreen

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Food was awful. Very disappointing that there was little to no entertainment and that the beach closed at 7p. View was amazing and rooms were nice and big but will never be returning.

10/10 Excellent

Carla E

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pleasant, but they need to update the seating areas.

General hotel information

Reasons to Book
Onsite Restaurant & Bar
Star Rating
4
Nearest Airport
Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
Address
Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO