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Overview of Dreams Acapulco Resort & Spa

Photo gallery

Guest reviews

3.4 / 5
10 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)22 min drive

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Free cancellation on all rooms

Book with confidence knowing you'll have flexibility if plans change.

  • Deluxe Tropical View King Bed

    Deluxe Tropical View King Bed

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Tropical View Double Beds

    Deluxe Tropical View Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Partial Ocean View King Bed

    Deluxe Partial Ocean View King Bed

    Room amenities

    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Partial Ocean View Double Beds

    Deluxe Partial Ocean View Double Beds

    Room amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Deluxe Ocean View King Bed

    Deluxe Ocean View King Bed

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Ocean View Double Beds

    Deluxe Ocean View Double Beds

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Preferred Club Deluxe Partial Ocean View King Bed

    Preferred Club Deluxe Partial Ocean View King Bed

    Room amenities

    • 624 sq ft
    • Partial ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Preferred Club Deluxe Partial Ocean View Double Beds

    Preferred Club Deluxe Partial Ocean View Double Beds

    Room amenities

    • Partial ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Preferred Club Deluxe Ocean View King Bed

    Preferred Club Deluxe Ocean View King Bed

    Room amenities

    • 624 sq ft
    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Preferred Club Deluxe Ocean View Double Beds

    Preferred Club Deluxe Ocean View Double Beds

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Junior Suite Ocean Front King Bed

    Junior Suite Ocean Front King Bed

    Room amenities

    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More details
  • Preferred Club Junior Suite Ocean Front King Bed

    Preferred Club Junior Suite Ocean Front King Bed

    Room amenities

    • Sea view
    • Sleeps 3
    • 1 King Bed
    More details
  • Preferred Club Family Suite Ocean View

    Preferred Club Family Suite Ocean View

    Room amenities

    • 947 sq ft
    • Sea view
    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More details
  • Room Standard With Sea View

    Room Standard With Sea View

    Room amenities

    • Sleeps 2
    • 1 King Bed(s)
    More details

About this area

Acapulco

Located in Acapulco, Dreams Acapulco Resort & Spa is in a shopping district and on the beach. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Icacos Beach. Traveling with kids? Consider El Rollo Acapulco and Barco Palao.

Visit our Acapulco travel guide
Popular Location

What's nearby

  • Icacos Beach - 2 min walk
  • El Rollo Acapulco - 14 min walk
  • Acapulco Convention Center - 19 min walk
  • Diana the Huntress - 13 min drive
  • Condesa Beach - 13 min drive

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 22 min drive

Restaurants

  • Barefoot Grill – Poolside steakhouse. Serves lunch daily.
  • Coco Cafe – Open daily. Open 24 hours.
  • El patio – Restaurant offering Mexican cuisine. Open daily.
  • Portofino – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • World Café – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Dreams Acapulco Resort & Spa

Upscale resort on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Dreams Acapulco Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants. All 605 rooms offer free WiFi, 24-hour room service, and plasma TVs with cable channels. Minibars, coffee makers, and free bottled water are among the other amenities available to guests.
Dreams Acapulco Resort & Spa offers 605 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. 42-inch plasma televisions come with cable channels.
Bathrooms include showers and complimentary toiletries. This Acapulco resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the resort's full-service spa, PEVONIA. Services include massages. The spa is equipped with a steam room.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transportation

Valet parking: USD 7 per night

Food and drink

5 restaurants and 1 coffee shop/café
5 bars/lounges
24-hour room service
Coffee/tea in common area(s)

Things to do

2 outdoor pools
Arcade/game room
Designer stores
Fitness center
Full-service spa
Playground
Shopping

Family friendly

2 outdoor pools
Arcade/game room
Dry cleaning service
Free children's club
Free supervised childcare/activities
In-room child care (surcharge)
Playground
Snack bar/deli

Conveniences

Banquet hall
Elevator
Front-desk safe
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

11 meeting rooms
Business center
Conference center

Outdoors

Beach umbrellas
Beachfront location
Free beach cabanas
Terrace

Spa

Massages
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom

More

Beach towels
Romance packages available
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Ceiling fan
Linens

Bathroom

Free toiletries
Shower
Towels

Entertainment

42-inch plasma TV
Cable channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Access via exterior corridors
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

  • Pets allowed for an extra charge of USD 65 per pet, per night
  • Dogs only
  • 1 per room (up to 22 lbs)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types accepted at this property

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 7 per night (in/out privileges)
  • Pet fee: USD 65 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher and a smoke detector.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Property is also known as

  • Dreams Acapulco & Spa Acapulco
  • Dreams Acapulco Resort & Spa Hotel
  • Dreams Acapulco Resort & Spa Acapulco
  • Dreams Acapulco Resort & Spa Hotel Acapulco
  • Dreams Acapulco & Spa Acapulco
  • Dreams Acapulco Resort & Spa Resort
  • Dreams Acapulco Resort & Spa Acapulco
  • Dreams Acapulco Resort & Spa Resort Acapulco
All reviews

Frequently asked questions

Guest reviews

3.4

Guest rating

5 - Excellent
2
4 - Good
4
3 - Okay
1
2 - Mediocre
2
1 - Poor
1
4.0
Cleanliness
4.4
Service and Staff
3.6
Amenities
3.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

Overall, I was disappointed with this resort. The food was absolutely horrible (limited variety and it was often cold). Secondly, unlike Cancun and other vacation destinations in Mexico who cater to large int'l travelers and speak English, the Dreams staff spoke very little English. The resort is located in a nice location but it's dated and is in need a renovation. This resort geared towards a "families / kids" then adults. Single adults or couples that want to get away you may want to try another resort. Lastly, when I was trying to relax on the resort's private beach, there were a lot of local people that were walking up to the guest and trying to sell stuff (They were relentless). The resort security said nothing! It was also a safety issue since I was traveling alone. I wouldn't recommend this resort.

Stayed 4 nights in Dec 2019

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 7 nights in Nov 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

The hotel opened 24 days before arrival by us. Too many things weren’t ready, like 3 of their restaurants weren’t open. Only 2 of 5 elevators were working. They put me in the wrong room despite asking explicitly what kind of room it was. They moved me the next day but the AC didn’t work the first 3 days. Food and drinks were inconsistent for quality and it was obvious their staff seriously lacked training. Nice people doing their best to serve, but poorly trained. That said, there were many aspects of the trip we really enjoyed. Pool and crew were excellent. Attention from staff was very good. But things like getting maintenance to our room 5 different times to finally fix the AC was frustrating and involved a lot of my vacation time. Oh! And there were two occasions where untrained staff were going to restrict my access to the restaurants for dress code violations.. both times upper management checked me out and passed me. And later they let people in wearing beach attire... to many things not right.

Stayed 7 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

todo es bueno, solo el menú es poco variado y curiosamente no hay salsas picantes. tener en cuenta q este destino en su mayoría acudimos los mexicanos y pocos norteamericanos.

Stayed 4 nights in Dec 2019