“When we got there our room key wouldn't work we were in the single bed room since no other rooms were available. They changed a battery to door. Cable box in room was not even connected, toilet was so close to the wall it was weird and not sure what was happening with the hot water. Next day same thing room key didnt work and no hot water. I told them I wanna check out and want refund. They said they can't do that. They offered to upgrade room which we accepted since no refund was gonna……
“When we got there our room key wouldn't work we were in the single bed room since no other rooms were available. They changed a battery to door. Cable box in room was not even connected, toilet was so close to the wall it was weird and not sure what was happening with the hot water. Next day same thing room key didnt work and no hot water. I told them I wanna check out and want refund. They said they can't do that. They offered to upgrade room which we accepted since no refund was gonna……
Melissa