Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 3:30 PM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Frequently asked questions
Does Solmare Apartments & Suites have a pool?
Yes, this property has 2 outdoor pools.
Is Solmare Apartments & Suites pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Solmare Apartments & Suites?
Check-in start time: 3:30 PM; Check-in end time: 8:00 PM.
What time is check-out at Solmare Apartments & Suites?
Check-out is at noon.
Where is Solmare Apartments & Suites located?
Offering direct access to the beach, this Akumal apartment building is 2.7 mi (4.4 km) from Hekab Be Biblioteca and 2.9 mi (4.7 km) from Akumal Ecological Center. Akumal Beach and Half Moon Bay are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
10
Location
10
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 8 out of 11 reviews
10 - Excellent
8
Rating 8 - Good. 3 out of 11 reviews
8 - Good
3
Rating 6 - Okay. 0 out of 11 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 11 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 11 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Julia
Jul 26, 2025
Liked: Cleanliness, room comfort, communication
Wonderful stay
We loved the apartment- it was clean, spacious, well stocked and in a safe, accessible location. Communication was so easy, and they were incredibly helpful all the way through. Highly recommend!
The cost to use a bbq is outrageous and unreasonable so we didnt have any bbqs. Then they wanted to charge an extra $100 for a 2 hour late check out. Other than that the accommodations are amazing and the grounds are well kept and lovely to hang around. The staff was super friendly and helpful.
Wanda
Stayed 7 nights in Mar 2026
Verified
10/10 Excellent
Verified traveler
Jan 11, 2025
Liked: Cleanliness, room comfort
Disliked: Communication
Nicer than expected
Nicer than expected. Nice clean building, new comfortable spacious place with beautiful finishings, safe area. Only complaint is that we had no instructions to check in. We arrived at 8pm. Luckily a very helpful neighbor was able to contact the property manager and got us the door code to get into the place. I’d definitely recommend this place. Just make sure to get the door code before arriving.
Verified traveler
Stayed 6 nights in Dec 2024
Verified
10/10 Excellent
Natalia E
Feb 3, 2026
Liked: Cleanliness, amenities, communication
El lugar está amplio, impecable, los baños y closets gigantes, la comunicación con las personas que rentan el inmueble, la alberca está hermosa. Un gran hallazgo, sin duda volvería
Natalia E
Stayed 5 nights in Jan 2026
Verified
8/10 Good
Yamila
Jan 4, 2026
Liked: Amenities
El departamento es muy grande y muy bonito. El área de alberca también.
Yamila
Stayed 7 nights in Dec 2025
Verified
10/10 Excellent
Roniclever
Dec 31, 2025
Liked: Cleanliness, room comfort, communication
O apartamento é muito bom, muito confortável, muito espaçoso e muito bem servido de mobílias, eletrodomésticos, lençóis e toalhas. Estávamos em 4 e ele tinha 3 quartos, que daria para acomodar até mais um casal. Fica num condomínio bem grande também com ótima estrutura. Chuveiros muito bons nos banheiros. Voltaríamos a ficar ali com certeza. Para quem vai em grupos grandes, no próprio prédio haviam outros apartamentos. A localização é estratégica entre Tulum e Playa del Carmen, ideal pra explorar a região.
O atendimento também foi muito bom, ágil.
Chegamos bem tarde e noa deixaram uma tábua com frios e frutas, que foi perfeito para quem passou dia no avião e depois enfrentou mais de 1h de estrada.
Um ponto de melhoria seria ter uma relação de check list a ser feito na entrada. Por exemplo, o apartamento conta com 2 cofres com fechadura digital mas estavam fechados. Não nos fez falta e nem questionamos, mas se houvesse um check list isso não aconteceria. Mas nada que comprometa a experiência. Um dos melhores locais que já ficamos nesse estilo de habitação.
Roniclever
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Paula
Aug 15, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
El hospedaje, atenciones, soporte, personal, equipamiento y circuito era formidable, las habitaciones, baños, considerablemente amplios, bonitos, el peronal muy amable, mi única situación es la playa, ni siquiera se pudo acceder muy lamentable el tema del sargazo, pero hay opciones cerca que se pueden aprovechar
Paula
Stayed 7 nights in Jul 2025
Verified
8/10 Good
ADRIAN
Aug 3, 2024
Liked: Amenities, property conditions & facilities, communication
Buend epartamento, las fotos donde aparece el mar no es cierto, no se ve, de lo demas buwn lugar
ADRIAN
Stayed 3 nights in Jul 2024
Verified
10/10 Excellent
Fritzie
Mar 11, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic property perfect for those who seek independence and quiet. Having a car is recommended for shopping as it is currently without a restaurant. The pool is extraordinary and useful for lap swimming. I would happily live there full time!