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Get an overview of this hotelHotel in Albany with free breakfast and outdoor pool

Location

Situated in Albany, this hotel is within 9 mi (15 km) of Albany Museum of Art, Theater Albany, and Chehaw Park. Albany Municipal Auditorium and Thronateeska Heritage Center are also within 9 mi (15 km).

Hotel Features

An outdoor pool, a 24-hour fitness center, and a sauna are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference rooms are onsite.

Room Amenities

All 61 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with cable channels. Guests will also find coffee makers, free newspapers, and free local calls.

Park Inn by Radisson Albany ratings based on 71 Verified Reviews

Learn more.
4.0 out of 5
86% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
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Not clean...in fact pretty dirty

2 out of 5
by
Posted Nov 24, 2016
Dirty toilet when. I checked in. Extreme Grossness behind the nightstand, I happened to see when I plugged in my phone. Will not stay there again.
Comment from Hotel Management
Nov 26, 2016 by jaye
Our apologies. This does not sound like our hotel. We have great reviews. We will look in to this issue and get it corrected asap. Thank you for letting us know.
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Don't waste your money

2 out of 5
by
Posted Nov 21, 2016
Terrible. The hallway smelled of marijuana, there were ants all over the nightstand of our room, our non-smoking room smelled like an ash tray, and breakfast was mediocre at best
Comment from Hotel Management
Nov 26, 2016 by jaye
We are totally non smoking hotel so do not know why people would even smoke inside. We are known for our great breakfast. So not sure this is our hotel experience. We will investigate this issue and get it corrected asap.
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Awesome location

5 out of 5
by from US
Posted Oct 25, 2016
Location: This hotel is close to great shopping, restaurants, and easy highway access.
This is a small hotel but delivers huge awesome services.
Comment from Hotel Management
Oct 25, 2016 by jaye
Thank you for your comments and scores!! Thank you for your business!
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Gross

2 out of 5
by
Posted Oct 10, 2016
Towels were stained, the bathroom was dirty looked like something from the 80's that someone had slapped some paint on. The door knob to get out of the room was broken. Key entry to the side door had been smashed in and didn't look safe. We stayed at this hotel bc we had no choice due to hurricane Matthew. I would have rather slept in my car
Comment from Hotel Management
Oct 17, 2016 by jaye
our apologies. All the florida guests loved us. But we cant make everyone happy. Our apologies.
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Need to work

4 out of 5
by
Posted Sep 12, 2016
Need good breakfast they out most of the. Food, and dust the rooms!
Comment from Hotel Management
Sep 14, 2016 by jaye
Our apologies for running out of food. Lots of people in the house. Our housekeeping is working hard to make it happen. Thank you for your business.
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Great location!

5 out of 5
by from Georgia
Posted Aug 27, 2016
I must say I was pleasantly surprised after reading some of the reviews. I took a chance and was happy that I did. I had a week long business trip that required a 4 nights stay. The bed was comfortable, the room spacious and clean and the staff friendly. Throw in a hot breakfast every morning and this was a good trip for a reasonable price. I really don't understand the negative reviews and will definitely stay again!
Comment from Hotel Management
Aug 27, 2016 by Jaye Lomax
Thank you so much for your reviews about our hotel. We appreciate your comments and we look forward to serve you again!
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3 out of 5
by from Maryland
Posted Jul 21, 2016
Pros: Location
Cons: Better staffing, more training in customer service, better efficiency w/inventory (i.e. LINENS)
Location: Near the mall and a good variety of restaurants
Check-in took entirely too long. Once I got to my room, I realized we were short on towels and wash cloths so I called to request more from the front desk. I was told that the hotel "ran out of towels" but the employee was going to "borrow some from vacant rooms". An hour and 4 phone calls later, I had to pick up some towels myself at the front desk. Also, the ONE ice machine ran out of ice and there seemed to be no sense of urgency by the staff to remedy the situation.
Comment from Hotel Management
Jul 24, 2016 by Jaye
Family reunion weekend...most of them had 10 sets of towels and they were taking ice by the buckets ... poor ice machine could not keep up with it... it was hot outside as well. Our apologies.
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my stay at the Park Inn was comfortable

4 out of 5
by from Georgia
Posted Jul 17, 2016
Pros: Easy access and good location.
Cons: The office amenities for guest needs upgrading.
my stay at the Park Inn was for business I appreciate the professionalism the staff displayed.
Comment from Hotel Management
Jul 20, 2016 by Jaye
Thank you for your reviews and comments. We thank you for your business!
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Hotel Beats The Competition

4 out of 5
by from ATL
Posted Apr 15, 2016
Great staff trumps snafu with the cable system and they worked to have technical problem fixed. Only other problem was with in room coffee unit not working. However the fornt desk and breakfast STAFF made the difference in creating a great hotel experience.
Comment from Hotel Management
Jun 22, 2016 by Jaye
Thank you for your reviews and the comments! Our apologies for the cable (Mediacom) and coffee machine not working, we have it corrected already. Hope you will come back and stay with us again!
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Very nice place, better stay than expected.

4 out of 5
by from Farmington Hills, MI
Posted Apr 11, 2016
Pros: Everything was better than expected, front end staff were GREAT.
Cons: Could use some snack machines
Overall stay was very good, based on the rating I expected a average to poor stay. BUT I was very pleased to find that the ratings had it all wrong. Staff was very friendly and helpful. Room was very clean and well maintained. The only problem I had was on the expedia.com end, when the online conformation did not make it to the hotel. but when I showed my email conformation she gave me the expedia.com price even after she was unable to find me in the reservations system.
Comment from Hotel Management
Jun 22, 2016 by Jaye
Thank you for your reviews and thank you letting me know my staff took care of the reservation problems. We thank you for your great comments and thank you for your business!
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Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Park Inn by Radisson Albany provides a sauna and a 24-hour fitness center. Public areas are equipped with complimentary high-speed wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 672 square feet (62 square meters) include conference space. This Albany hotel also offers a children's club, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Park Inn by Radisson Albany is a smoke-free property.

  • 24-hour front desk 
  • Children's club (surcharge) 
  • Total number of rooms - 61 
  • Business center 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Free breakfast 
  • Conference space 
  • Elevator/lift 
  • Express check-out 
  • 24-hour fitness facilities 
  • Gift shops or newsstand 
  • Grocery/convenience store 
  • Free WiFi 
  • Children's club 
  • Laundry facilities 
  • One meeting room 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Conference space size (feet) - 672 
  • Conference space size (meters) - 62 
  • Sauna 
  • Smoke-free property 
  • Outdoor pool 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Free Wi-Fi  
  • Grocery/convenience store  
  • Laundry facilities  
  • Refrigerator  
  • Microwave  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Phone 
  • Free local calls 
  • Refrigerator 
  • Coffee/tea maker 
  • Microwave 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Shower/tub combination 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Connecting/adjoining rooms available 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6 AM and 9:30 AM.

Breakfast

Start your day with a free hot/cold buffet breakfast, available daily from 6 AM to 9:30 AM.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service animals are allowed

No rollaway/extra beds available

No cribs (infant beds) available

Hotel Name

  • Best Western Albany Mall
  • Best Western Albany Mall Inn
  • Albany Mall Inn
  • Park Inn Radisson Albany Hotel
  • Park Inn Radisson Albany

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.