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Quality Inn at Albany Mall

2.5 star property
Travelers enjoy a refreshing outdoor pool and spa tub at this Albany hotel, where mornings begin with a delicious breakfast buffet to fuel the day ahead

Choose dates to view prices

Located in Albany's center, Quality Inn at Albany Mall welcomes guests with a free breakfast buffet and manager's reception. The property offers a relaxing spa tub, convenient gym access, and a seasonal outdoor pool perfect for unwinding after exploring the area.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Quality Inn at Albany Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn at Albany Mall?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Quality Inn at Albany Mall on Jun 7, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn at Albany Mall pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Quality Inn at Albany Mall?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Quality Inn at Albany Mall?

Check-out is at 11 AM.

Where is Quality Inn at Albany Mall located?

Situated near the airport, this hotel is 0.1 mi (0.2 km) from Albany Square and 2.6 mi (4.2 km) from Albany Crossroads. Albany Museum of Art and Ken Gardens Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.4

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 228 out of 657 reviews
Rating 8 - Good. 157 out of 657 reviews
Rating 6 - Okay. 105 out of 657 reviews
Rating 4 - Poor. 70 out of 657 reviews
Rating 2 - Terrible. 97 out of 657 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean room
Stayed 1 night in May 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness
Staff is very friendly!! Rooms are clean as well!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tabitha

Liked: Cleanliness
Very friendly staff, room was very clean!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities
The room are clean, staff was nice
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, I will come again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities
Clean room
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
It was ins great location near the mall
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, amenities
Room was very clean it was comfortable bed was very very comfortable I enjoyed the breakfast that they did serve
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

alexandra

Liked: Amenities
Property was very clean and staff was exceptional.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Quincey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and the room was clean.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and liked that the neighborhood appeared safe.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very clean surroundings and the room was very clean as well.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a safe location. Close to restaurants and shopping.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Donna

There were several different stores within driving distance and lots of restaurants near by to choose from. We were put by the pool area, making it very well lit and safe to get in and out of our vehicle.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay

Everyone showed great hospitality and always made sure we were comfortable and gave a good breakfast every morning
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly! Rooms were clean and spacious.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Yohan

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Devan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Clean, comfortable, great price and wonderful customer service. I stayed a week while in Albany for the Christian Worldview Film Festival. Will stay there again.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Maria de los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff
Stayed 1 night in Mar 2025
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and welcoming. Great location.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Dettranay

Liked: Cleanliness, amenities, property conditions & facilities
Sad breakfast. Frozen boil eggs and yogurt. No meat for breakfast. Waffle was good( make yourself)
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a one night trip stay, room was clean staff was very friendly and very inviting.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff would recommend 10/10
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Trevonda

Liked: Amenities, property conditions & facilities
It was clean and in a great location but a little noisy I would stay again everyone was nice
Stayed 1 night in May 2024
Verified

8/10 Good

Maretta

Liked: Cleanliness, staff & service, property conditions & facilities
Patrick Patel and check in Staff were very friendly and professional!
Stayed 2 nights in Aug 2024