“Nunca nos imaginamos que la estancia fuera tipo Villas. Fue una gran sorpresa para los niños. Toda la finca esta impecablemente limpia, el personal muy atento y amable. Cuenta con amenidades conocidas: A/A, televisión de paga, internet (no muy estable por las noches), mini refrigerador. Para mi gusto lo único que no permite el hotel por disposición es el uso de plancha. Pero de ahí, tenemos chimenea, habitaciones muy amplias, balcón con una vista hermosa a la vegetación, la alberca no es muy……
“I cannot rate the room amenities. I do not recommend this hotel! I made my reservation through Expedia 2 weeks before the date.We arrived early and sent a message to their 24/7 desk to ask if we could check in early. We had our pet with us and we had already been driving for 8 hours. No one replied until 10 minutes before check in. At that time they told us they didnt have a room for us. They told us they had some problem. They never said what the problem was. We contacted Expedia and the only……
“La verdad es un auto hotel de paso, las instalaciones están en deterioro y pues no puedo decir más, el personal si es amable. Fuera de eso todo bien. ”
“Staff was amazing
Friendly
Kind and helpful
I travelled with my three elder pugs and they were very supportive
Location is very cinvenient ss is next tobthe hugway but zero noisy!
Love the villas. Feels like a neighborhood with the volcano view”
“Excelente hotel, personal muy amable, muy limpio, se ve que le dan mantenimiento, la habitación muy amplia, tuve un percance con mi bebé que derramó su comida en la cama y fueron muy amables y comprensibles. La ubicación muy céntrica y tranquila. Todo al 1000. Ampliamente recomendado.”
“My stay at this hotel was okay overall. The cleanliness of the room was some way decent. I say that because I could see dirt in some areas of the floor. The air conditioning was great. My only problem with my stay was the noise at night. Noise coming from the street and inside the hotel hallway.”
“I Love dogs, but not aggressively dogs, in my first day one dog bite me. I talked to management they just ignored she said, they lived today. New City , I don't know what to do. Call the authorities police, animal services. Not attention at all.”