Lodges in Alton

"Excellent breakfast buffet Very clean and the best showers ever and Easy conviene parking Only complaint was their electronic locks were not up to par and need upgrades"

"Wonderful stay"

"Staff was very nice from check in to check out Had an excellent view of the stadium. Room was very clean amenities were nice. Loved the bar restaurant food was delicious. Will def stay again! Parking garage is a little expensive but well needed."

"The rooms were so clean and nice, the breakfast and happy hour menu was delicious, and I loved the fact you need your key card to get in and out of the parking lot and hotel at night. The staff was extremely friendly and helpful. "

"Maybe it was just a rough weekend for staff, I used to work for Hyatt regency as a senior captain for banquets so I’m very familiar with how Hyatt is ran. There were only a few staff members that were helpful, professional and respectful and that happen to be the gentleman that checked me in, valet staff were sweet, 2 ladies that checked me out and the sweet woman that took my order at Starbucks. Additionally there were 3 individuals that were absolutely rude when my guest stepped outside and did not have her key card, the gentleman that refused to help her was very rude to her when she tried buzzing the button to get help. The security guard additionally was very rude when monitoring floors. Left a pretty bad taste in my mouth. I’ve always held Hyatt to the highest standards but those specific interactions was a little sour. Hotel was very clean though!"

"Nice Clean close to where we needed to be "

"Worst experience ever, room was not cleaned when I checked in. They gave me different room, even that was not cleaned. I called receptionist and they asked me if I wanted a clean room, I was blown away by that question. It was 12 at night, I gave up"

"It is okay, but old and terrible room condition."

"Room Clean, Air conditioning good, didn't make it to breakfast"