Amber Museum Tours

very well worth the money, great amenities close to everything felt safe

The room had a foul smell to it but we figured that since we would only be there for sleeping, we could deal with it. The staff were okay just that we felt that unless you were a foreigner (caucasian) they would have treated us with respect and equality. The food was not as good as Viva Cabarete and the drinks were also watered down. Worst thing that happened that our 3rd day there I became sick with a stomach bug- was in bed all day with shivers and my whole body hurt. Then my husband got it in the evening. One thing that could improve is the place settings in the dining area should be replaced immediately so that guests don’t have to look around and ask staff for utensils and napkins or even a glass of wine. We have been booking resort rooms for over 25 years and I see that the service has not been the same.

I stayed at the same hotel multiple times, ranging from the lifestyle presidential suite to the lifestyle crown. Overall, my experience was positive, although I don’t plan to return for a while. The menu offerings at the resort were quite repetitive, with minimal variation during my week-long stay, which made dining less exciting. The restaurants I visited were decent; the steakhouse stood out as the best option due to its quality and variety. The bar was quite average, serving typical drinks and limited atmosphere. However, the highlight of my stay was the exceptional service at the spa. I was able to book two different treatments—such as a deep tissue massage and a hydrating facial—and the staff consistently provided professional and friendly service. If I were to award five stars to the resort, it would be primarily for the outstanding spa experience and attentive staff.