Ratings based on 289 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
78% of guests recommend
3.7 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Filthy mess...Inside and Out

Posted Nov 22, 2015
Pros: Are you kidding me??
Cons: New management, remodel, refresh, clean
Location: great location to Eastern University and proximity to US23.
Upon arrival...vomit outside entrance doors, dirt/leaves, dirty rugs No one at front desk, rang bell for assistance.. No explanation or warning of the torn up first floor (dirty plastic on floors, painting equipment blocking entrance to elevator, dirt and dust everywhere Elevator....had to walk, pull luggage through dirt and work zone filthy doors and floors Hallway....carpets filthy, stained, smelled horrid Room: Stuffy, mold on bathroom ceiling, grout cracked and molded, carpet stained and dirty, beds were freshly made with nasty looking bed covers. I left...not one person at desk to assist me. Entered the lobby twice without ever seeing an employee..totally unsafe.
2 out of 5
by A verified traveler from northern Michigan

disappointing 2 night stay with interrupted sleep

Posted Nov 2, 2015
Pros: Room was spacious, beds comfortable
Cons: fix equipment in workout room; maintain towels in pool area, include instructions about how the heating/cooling works
Location: near Ann Arbor, Michigan -- college town -- lots of shopping, restaurants, theatres
Temperature control unit in room not easy to understand how to maintain even temp. Walls are thin -- were wakened both nights at 2 a.m. by people in next room who were talking -- they weren't shouting or yelling, just talking and we could hear every word. Workout room -- none of the machines were working. Some that were supposed to have cords, didn't have cords. There were supposed to be towels in the pool area -- no towels.
3 out of 5
for Everyone
by A verified traveler

Good location

Posted Oct 12, 2015
Pros: Nice beds
Cons: When you walk into the hotel it needs a good cleaning or some renovations. It is the first impression you have when you walk in. The rooms were good
Location: Lots of restaurants and a mall nearby.
We only stayed one night but it was good. Room was clean and comfortable.
2 out of 5
by A verified traveler

Posted Sep 14, 2015
Good for sleeping only. Would not spend any more time than needed in hotel. Looks better in the dark. Hotel staff pleasant.
4 out of 5
for Everyone
by A verified traveler from st. clair shores, mi

close to lobby

Posted Sep 8, 2015
Pros: Close to university
Cons: Do not like wash area out of bath
Location: Plenty to do in downtown
Needed a room close to lobby. They gave me 1st floor, first room. Nice accomomadation. Room needed better use in bath to hang clothes, etc. more towels also.
2 out of 5
by A verified traveler from newtown pa

Could do better

Posted Sep 7, 2015
Questionable location . Comfortable beds. Breakfast pretty minimal compared to other chain hotels at this price. Staff not available at checkout time - could not get a printed receipt.
3 out of 5
for Everyone
by A verified traveler

OK for a night or two

Posted Sep 1, 2015
Pros: Location
Cons: Breakfast, pool area
Location: Near Eastern Michigan University
Staff was pleasant, pool was cold, hot tub jets barely work, no towels in pool area both evenings we went. Room was OK, appreciate fridge & microwave in room.
3 out of 5
for Couples
by Doris from Dayton


Posted Aug 8, 2015 on Hotels
The carpet in the halls where dirty and stained.our room was clean though and the bed comfortable. Kids where in the Hot Tub and 2 women where smoking in the pool area. The front desk staff was nice.
5 out of 5
for Couples
by David

Posted Aug 6, 2015 on Hotels
Nice visit. The staff was helpful and friendly. The room was pleasant and clean. Breakfast food was typical, with the exception of some outstanding date pastries.
3 out of 5
for Families
by Andrew from Exeter

Wedding in Ann Arbor

Posted Aug 6, 2015 on Hotels
The staff was very polite and nice. The hotel was easy to get to from the highway. It was a little dated, the pool needed to be cleaned but the rooms were clean and comfortable.