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Ashford International Hotel & Spa

4.0 star property
Upscale hotel with full-service spa and health club
VIP Access

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Ashford International Hotel & Spa

Exterior
Indoor pool, sun loungers
Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Lobby sitting area
Lobby sitting area
Reviews
8.0

Very good

Popular amenities

  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast available
  • Spa
  • Parking included

Explore the area

Map
Simone Weil Avenue, Ashford, England, TN24 8UX
  • Popular LocationAshford Designer Outlet4 min drive
  • Popular LocationWillesborough Windmill5 min drive
  • Popular LocationGusbourne Estate Winery16 min drive
  • AirportLondon (LGW-Gatwick)70 min drive
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Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

8.3/10 Very Good

Highlights

Separate sitting area
Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room

8.8/10 Excellent

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room

Superior King Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior King Room

8.3/10 Very Good

Highlights

Separate sitting area
Heating
Mini-fridge
Minibar (some free items)
Flat-screen TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room

8.4/10 Very Good

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Free bottled water
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Hampton by Hilton Ashford International
Free WiFi
Restaurant
Air conditioning
Gym
8.8 out of 10, Excellent, (339)
The price is $86
$104 total
includes taxes & fees
Jun 2 - Jun 3
Hampton by Hilton Ashford International

About the neighborhood

Ashford

Located in Ashford, Ashford International Hotel & Spa is near a train station. Ashford Museum and Tenterden Museum are cultural highlights, and some of the area's landmarks include Godinton House and Gardens and Belmont House and Gardens. AMF Bowling Ashford and Imagine Play Centre are also worth visiting.
Visit our Ashford travel guideOpens in a new window

What's nearby

  • Ashford Designer Outlet - 4 min drive
  • Willesborough Windmill - 5 min drive
  • Port Lympne Wild Animal Park and Gardens - 12 min drive
  • The Big Cat Sanctuary - 15 min drive
  • Gusbourne Estate Winery - 16 min drive

Getting around

  • Ashford, England, UK (QDH-Ashford Intl. Train Station) - 5 min drive
  • Gatwick Airport (LGW) - 70 min drive

Restaurants

  • Made Inn - 16 min walk
  • McDonald's - 15 min walk
  • Dobbies Garden Centre - 15 min walk
  • McDonald's - 20 min walk
  • PizzaExpress - 20 min walk

About this property

Ashford International Hotel & Spa

Upscale hotel near a train station
You can look forward to a terrace, shopping on site, and a garden at Ashford International Hotel & Spa. Treat yourself to a hot stone massage, a body treatment, or a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Horizon Restaurant, serves dinner. Yoga classes are offered at the health club; the property also has dry cleaning/laundry services, a bar, and a business center. In addition to a sauna and a spa tub, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and an elevator
  • A front-desk safe, wedding services, and luggage storage
  • Guest reviews speak well of the helpful staff and location
Room features
All 179 rooms boast comforts such as 24-hour room service, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Horizon Restaurant
  • Quench Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Business center
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Pet fee: GBP 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford

Frequently asked questions

Does Ashford International Hotel & Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ashford International Hotel & Spa?

As of May 27, 2024, prices found for a 1-night stay for 2 adults at Ashford International Hotel & Spa on Jun 23, 2024 start from $81.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ashford International Hotel & Spa pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Ashford International Hotel & Spa?

Self parking is free at this property.

What time is check-in at Ashford International Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Ashford International Hotel & Spa?

Check-out is at 11 AM.

Where is Ashford International Hotel & Spa located?

Situated in Ashford, this spa hotel is within 1 mi (2 km) of Ashford Museum, St Mary The Virgin Church, and AMF Bowling Ashford. Ashford Golf Club and Ashford Designer Outlet are also within 2 mi (3 km). Ashford, England, UK (QDH-Ashford Intl. Train Station) is 29 minutes by foot.

Reviews

8.0

Very Good

Rating 10 - Excellent. 400 out of 1004 reviews" "
Rating 8 - Good. 332 out of 1004 reviews" "
Rating 6 - Okay. 161 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and facilities excellent as was breakfast and swimming pool. I like the many seating areas with lots of natural light.
Stayed 2 nights in May 2024

8/10 Good

Glen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great on reception.
Stayed 1 night in May 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
A very tired property
Stayed 1 night in Mar 2024

6/10 Okay

Gemma, Brighton

Traveled with group
Liked: Amenities
The property was average - communal areas were modern, bright and clean however, the rooms are old and dated and not particularly clean. There was no offer of an upgrade at check-in, I was sent an offer to upgrade for extra cost by the hotel prior to travel. The room did not have a fridge, we asked to move to a room with one, as my friend needed to store medication, but there was no availability for the 2 nights stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
A really nice hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

john

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money with a special deal - £54 for two ppl including breakfast was a steal! Nice place and very friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Kieran

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my young daughter and was a clean and friendly hotel. Swimming pool was well used by us and no complaints at all! Buffet breakfast, tasty with lots of choice. Nice hotel and would happily stay again
Stayed 2 nights in Apr 2024

8/10 Good

Zsolt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, close to Dover Port. Good facilities.
Stayed 1 night in Mar 2024

8/10 Good

James

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The hotel is ok and the staff are friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Yasoda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Selina

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was convenient for both the shopping outlet and Curious Brewery which we came to visit. A lovely comfortable hotel with friendly very helpful staff.
Stayed 2 nights in Mar 2024

4/10 Poor

Darryl

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The Weatherspoons of hotels. Food was average to poor, both rooms had mould, ( we had to change rooms as first one had a bed with stains on it) staff overworked (too few for size of hotel/restaurant) parking was tight (small spaces) and generally felt unkempt. Would not be staying again. On a positive note the room As quiet and the bed was comfortable.
Stayed 1 night in Mar 2024

4/10 Poor

JOHN

Disliked: Staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Epic location epic room epic staff
To say staff are good is an understatement! Upgraded room
Stayed 1 night in Feb 2024

8/10 Good

PHILIP

Traveled with pets
Liked: Cleanliness
Overall the hotel is good value for money and conveniently situated if you have a car. It is a very busy hotel with conferences and thus this led to a shortage of coffee mugs for their own guests on one day. Although a dog friendly hotel, don't expect to be eating breakfast with your loved pooch, anywhere near the restaurant, especially if there is a conference going on. Considering there was a section of the restaurant that was a long way from any cooked food, this could have been opened up for customers with their dogs, instead on one day we had to eat our breakfast near the entrance doors of the hotel! Spa/swimming is available but attention is required on ensuring that lockers are not broken and floors are as clean as possible.
Stayed 5 nights in Feb 2024

10/10 Excellent

Molly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice having free pool access but lack of drinks in bar, only one cocktail avaliable when we went!
Stayed 2 nights in Feb 2024

4/10 Poor

Gianluca

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The only issues we had was when i booked it, i was garainteed an early check in due to a wedding, we weren't allowed to check in early and you aparantly don't do that. And then the mattress was awful, literally felt like we were laying on cardboard with a tiny bit of padding, both me and my wife struggled to sleep on it.

8/10 Good

Callum

Stayed 1 night in Feb 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional
Uninspiring menu. Food was reasonable but nothing special. Breakfast was below average. A functional hotel with good parking and handy for the M20.
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Conveniently placed just off motorway. I had chosen it as it was a ‘dog friendly’ hotel. Room was ok but a little tired. Shower good. Nice hand soap & body wash available. BUT the bed was the first one I’ve ever had the worst sleep on & ive stayed in countless hotels both for work & holidays. The mattress was so uncomfortable & uneven ( felt like I was rolling out. It was lumpy as well. I woke up so many times during the night and felt like I’d been through the boxing ring. So unfortunately I didn’t sleep which was the putt of my stay. Also, please don’t call yourself dog friendly if the dog can’t come with you to have breakfast, but you also can’t leave it in the room if it might bark, which is what I was told at reception when checking in. So I didn’t eat either.
Stayed 1 night in Feb 2024

8/10 Good

Hellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stay
Ashford International was a good place to stay as that was where the Seas invert show was. However, there was limited front parking and no sign at the front to say there was more parking round the back. There were only two disabled places which was disappointing. The food was expensive and waited ages to be served at the bar due to only one staff member working. There should of been more staff knowing they had an invert show there. Unfortunately, we didnt use the facilities like we planned to. But time was limited as it closed at 8pm and we didnt arrive untill 6pm and needed to get food. We did take our own drinks and we used just eat without at issues. Overall for what it was, the room etc. I found it to be rather expensive but, we stayed for convenience. Otherwise i would of stayed at Premier Inn qhere the rooms were half the price
Stayed 1 night in Jan 2024

6/10 Okay

Thomas

Liked: Cleanliness
Disliked: Room comfort
A strangely desirable hotel with excellent public spaces where people from different walks of life cross over. Staff are friendly, though there does need to be more of them (management issue). However, room was tired and we had to move due to boiler noise only to be ladled with road noise. To be honest, it’s understandable as the hotel is so large for staff to understand every room in detail - had we paid £70, and not £100, it would be worthy of a better review.
Stayed 1 night in Jan 2024

10/10 Excellent

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondeful stay
Wonderful stay Room was incredibly comfortbale Staff were very helpful An enjoyable experience Would highly recommend
Stayed 2 nights in Jan 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
London (LGW-Gatwick)