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InTown Suites Austin

Star Rating
2 out of 5

Information

Reviews

2.8 / 5
1,086 reviews

Amenities

  • Free Parking
  • Air Conditioning
  • Kitchen
  • Laundry

Map

What's nearby

  • Popular Location
    IBM
    10 min drive
  • Popular Location
    St. David's North Austin Medical Center
    10 min drive
  • Restaurant
    Jim's
    10 min walk
  • Restaurant
    Papa Murphy's
    11 min walk
  • Airport
    Austin, TX (AUS-Austin-Bergstrom Intl.)
    29 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Studio, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Studio, 2 Queen Beds, Accessible

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio, 2 Queen Beds

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details
  • Studio, 1 Queen Bed with Sofa bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, 2 Bedrooms

    Room Amenities

    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Austin

Near a train station, InTown Suites Austin is in an area with good shopping. Shoppers can check out The Domain, while everyone can enjoy the natural beauty of Lake Travis and Lake Austin. Barton Springs Pool and Austin Aquarium are also worth visiting.

What's nearby

  • Popular Location
    IBM - 10 min drive
  • Popular Location
    St. David's North Austin Medical Center - 10 min drive
  • Popular Location
    The Domain - 10 min drive
  • Popular Location
    Round Rock Sports Center - 16 min drive
  • Popular Location
    Lake Austin - 16 min drive

Getting around

  • Lakeline Station - 6 min drive
  • Austin Station - 18 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.) - 28 min drive

Restaurants

  • Jim's — 10 min walk
  • Papa Murphy's — 11 min walk
  • Jack in the Box — 11 min walk
  • Short Stop — 12 min walk
  • Asia Cafe Sichuan — 13 min walk

About this property

InTown Suites Austin

Motel in Austin with free parking
WiFi in public areas, dry cleaning, and laundry facilities are available at this motel. Self parking is free. Other amenities include express check-out and free newspapers. All 151 rooms have TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Guests will also find WiFi, free long-distance calls, and free local calls. Weekly housekeeping is available.
InTown Suites Austin offers 151 accommodations with air conditioning. Premium cable television is provided. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations.
This Austin motel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.
InTown Suites Austin features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with wireless Internet access (surcharge). This business-friendly motel also offers express check-out and an elevator. Onsite self parking is complimentary.
InTown Suites Austin has designated areas for smoking.

Policies

Check-in

Check-in between 3 PM - 7:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM.
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. There is no staff on site; guests can access their accommodation through a private entrance.

Check-out

Check-out before 11 AM
Express check-out

Access methods

Key retrieval, private entrance

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

American ExpressDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1.43 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 1.43 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a deposit for any bookings where payment will be made in cash. Nightly guests paying cash require a USD25 total deposit daily. Weekly guests paying cash require a USD100 total deposit weekly. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Alcohol is not served at this property.

Property is also known as

  • Crestwood Suites Austin
  • Crestwood Suites Motel Austin
  • Crestwood Hotel Austin
  • Crestwood Suites Austin Hotel Austin
  • Crestwood Suites Austin Motel
  • Crestwood Suites Motel
  • Intown Suites Austin Motel
  • Intown Suites Austin
  • Crestwood Suites of Austin
  • Intown Suites Austin Hotel
  • Intown Hotel Austin
  • Intown Suites of Austin
  • InTown Suites Austin Motel
  • InTown Suites Austin Austin
  • InTown Suites Austin Motel Austin

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1.43 per night)
  • Available in some public areas: WiFi (USD 1.43 per night)

Parking and transportation

  • Free self parking

Family friendly

  • Dry cleaning service
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities

Languages spoken

  • English

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille signage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)

Bathroom

  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Premium channels
  • TV

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Phone
2.8

Guest rating

5 - Excellent
146
4 - Good
207
3 - Okay
249
2 - Mediocre
201
1 - Poor
283
2.7
Cleanliness
3.3
Service and Staff
2.0
Amenities
2.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Customer Service, the Hotel is great. Thank you

Stayed 3 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Real mess was really disappointed the building stinks and the room was dirty bad experience

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I had booked a room with a queen size bed with a pull out sofa, but there was no sofa what so ever, just a coffee table. My kids had to sleep on the floor. We had to provide our own tp and shared 1 towel cause the other one was nasty from a ceiling leak. The room was suppose to be nonsmoking but strong smell of smoke. No housekeeping, nothing what so ever. Do Not Stay Here!! The only good thing I have to say is that the night time customer clerk way nice and we understood that he was only able to do so much.

Stayed 2 nights in Nov 2019

1/5

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

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