Avon Vacations from $448

The bed was was too hard and uncomfortable.

Half of the rooms have direct access to a beautiful six-story atrium garden. Renovations of guest rooms and are underway- definite improvements

Beds are so comfy and hotel is really upscale - overlooking beautiful Canandaigua Lake.

The staff was really nice and helpful. The room was not completely clean upon arrival.

The Strathallan is long overdue for a renovation. The hallways are dingy and you can smell the years. The “living room” furniture is akin to the sofas and chairs one might find at the curb on garbage night. The bathroom sinks are higher than “comfort height” and the counter is too deep to make washing, brushing or shaving comfortable. This might be okay for someone 6’ 5” with very long arms, but not for anyone near average height. The HVAC system is as loud as it is old and the terraces are eroding. The lobby, however, is bright and welcoming, as is the staff. The lobby bar is terrific. I can only hope that the transition from DoubleTree by Hilton to Tapestry by Hilton is done swiftly. For now, the rates for rooms here are outrageous considering the condition of the rooms.