Back Bay National Wildlife Refuge Vacations from $313

Problem with the ladies at the front desk, they were very matter-of-fact and rude! However, the cleaning staff, were really nice and friendly! I’ve had better breakfast, but it was decent. Your coffee was really good!

The air conditioner had a hose run from it out the wall. A hole had recently been drilled to allow this. Unfortunately they didn't clean it up and I got metal shards in my foot. Furniture was a hazard as well. No air moving in the halls.

Check out time is 11:00 am. It’s posted in the lobby plain and clear. 10:20 am: someone knocked on the door but I thought it was a different room in the hall so I did not say anything. The door gets opened; luckily my indoor slide lock stopped it. Me: who is it??? Unknown person on other side of door:.. I knocked. Were you sleeping? Me: No? (I was so confused I didn’t know how to answer or who was even talking to me). Mystery person: what time do you check out? Me; 11???? Door shuts. What the hell?????? I tell the story to front desk upon check out. Reception: oh. It was probably housekeeping. Me: ok but checkout time is 11. Reception: Sorry This was such a crazy thing, especially the fact there’s only one checkout time; visibly posted in the lobby.

The parking is SUPER tight and the beds are extremely firm. Not something I like so made the stay a little uncomfortable for me. The location and the staff were amazing. My kids loved the ice cream social they had! The condo was clean and fully stocked with everything we needed to cook! I would definitely consider staying here again if the beds were not so uncomfortable for me.

Cloth cushions on very old chairs were badly stained. The room smelled old and moldy and there is mold in the shower. Pictures on the web must be 30 years old, as are the bedspreads, pillows, pillowcases, which were thin like crepe paper. No phone in the room. Wi Fi DID NOT WORK. This is a Bait And Switch, the room is not anything like the Web describes. We would not stay in a room that bad, and the old man at the desk just said "Call the third party" NO HELP. We deserve a full refund, but we're being told that we won't get that, losing 75% of our money.