Ban Khau Dua Vacations from $240

Anna, Lisa, Jacky, Lily and the rest of the staff of Splendid were very helpful during our stay. The hotel was clean and will be back on our next stay in Hanoi. Highly recommended!

Beautiful hotel. Staff were kind and welcoming. We really appreciate the hot honey lemon tea on arrival after a long day travelling. Great location right in the action but on a quieter street than others around. Large family room with separate bedroom for the kids. The kids room was located at the back so insulated from the street noise not that there was much and it got quiet after 9pm. I took ear plugs but didn’t need them. Staff went above and beyond to ensure we were looked after.

Staff were always looking to help, very friendly and accommodating.

This hotel will be demolished next month, in January 2026. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great!

Greag location and fantastic service