Đèo Lam Vacations from $554

Room is clean but old building some of staffs can’t speak English

Staff is very nice and helpful; they make you feel welcome. The only thing I did not like was the room. It looked very different from the pictures; it was really small and felt old. I kept wondering how they got a 4-star rating. We booked another hotel later on the week and that one totally changed my first impression of Hanoi's hotel business (thank God!). My opinion is that the rating is not aligned with what you actually get when you stay in this hotel.

Service was impeccable. There's always someone to open the door and help with luggage. Rooms are a touch outdated but very well maintained and clean. We were on the 6th floor and there was minimal noise. Overall the room was a really nice oasis to return to after a day in the heat and hustle of Hanoi. They change the towels and sheets and clean the room on a daily basis. There is a terrace on the top floor which we regret not visiting and a gym which was adequate for us. They also had breakfast for an additional fee which we didn't get but looked good. If we ever visit Hanoi again we will definitely return to Acoustic where they go above and beyond to assist you. We were beyond pleased with our stay here.

The room size is ok, the bed is comfy and it would have been the best sleep we had if it’s not because of the noise from the corridor. The rooms on one floor are near and if you have noisy neighbours who do not like to close their doors or not considerate, it would be annoying. However the staff are very helpful and polite. The breakfast spread is also quite good and they have offer daily specials, cooked eggs to your likings, etc.