- Liked: Cleanliness, staff & service, property conditions & facilities
It would have been better if the hot tubs where working But COVID stopped that
Stayed 1 night in Jun 2020
Photo gallery
Guest reviews
Wonderful
1,130 reviews
Guests rated this property 4.7/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air Conditioning
- Restaurant
- Breakfast Available
- Business Services
Map
138 Banff Avenue, Banff, AB
Explore the area
Canada House Gallery2 min walk
Banff Park Museum3 min walk
Central Park5 min walk
Banff, AB (YBA)9 min drive
Choose dates to view prices
Centennial Room (2 Queen)
Photos of Centennial Room (2 Queen)
Centennial Room (2 Queen)
4.5/5 guest room ratingMore detailsRoom amenities
- 215 sq ft
- Mountain view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
215-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and electric kettle
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink, raised toilet seat, grab bar near toilet, bathroom emergency pull cord, wheelchair accessible, and braille signage
Eco-friendly - Recycling bin
Non-Smoking
Basic Room
Photos of Basic Room
Basic Room
4.7/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator and coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink, raised toilet seat, grab bar near toilet, bathroom emergency pull cord, wheelchair accessible, and braille signage
Eco-friendly - Recycling bin
Non-Smoking
Centennial Room (1 King)
Photos of Centennial Room (1 King)
Centennial Room (1 King)
4.4/5 guest room ratingMore detailsRoom amenities
- 210 sq ft
- Mountain view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 King Bed
210-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Refrigerator, coffee/tea maker, and electric kettle
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink, raised toilet seat, grab bar near toilet, bathroom emergency pull cord, wheelchair accessible, and braille signage
Eco-friendly - Recycling bin
Non-Smoking
Room Selected at Check In
Photos of Room Selected at Check In
Room Selected at Check In
5/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
- 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Twin Bed
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Coffee/tea maker
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, iron/ironing board, and phone; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Low-height counters and sink, raised toilet seat, grab bar near toilet, bathroom emergency pull cord, wheelchair accessible, and braille signage
Eco-friendly - Recycling bin
Non-Smoking
The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
About this area
Banff
Located in Banff, Mount Royal Hotel is on the Strip and near a train station. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing and hiking/biking trails nearby. Our guests appreciate the hotel's central location.
Visit our Banff travel guideWhat's nearby
- Canada House Gallery - 2 min walk
- Banff Park Museum - 3 min walk
- Banff Lake Louise Tourism Bureau - 4 min walk
- Central Park - 5 min walk
- Whyte Museum of the Canadian Rockies - 5 min walk
Getting around
- Banff Station - 10 min walk
- Calgary, AB (YYC-Calgary Intl.) - 93 min drive
Restaurants
- Tony Romas — 1 min walk
- The Cascade Lounge — 1 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking
Free nearby parking
Limited parking spaces
Roundtrip airport shuttle (surcharge) from 9:00 AM - 10:00 PM
Airport shuttle at scheduled times
Ski shuttle (surcharge)
Food and drink
Cooked-to-order breakfast available for a fee daily 7 AM–10 AM: CAD 15-25 per person
1 restaurant
1 bar
Things to do
Mountain biking
Spa tub
Family friendly
Dry cleaning service
Free cribs/infant beds
Laundry facilities
Conveniences
ATM/banking services
Elevator
Gift shop/newsstand
Library
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Ski storage
Tour/ticket assistance
Wedding services
Languages spoken
English
French
Business services
24-hour business center
1 meeting room
Computer station
Conference space
Outdoors
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Braille signage
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
More
Fireplace in lobby
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Free cribs/infant beds
Hypo-allergenic bedding
Linens
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
Cable channels
LCD TV
Food and drink
Coffee/tea maker
More
Free local calls
Iron/ironing board
Phone
Recycling
Safe
Policies
Check-in
Check-in from 4 PM - 2:00 AM
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Airport shuttle service is available at scheduled times from 9:00 AM to 10:00 PM
Fees may apply; contact the property in advance to make arrangements
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between CAD 15 and CAD 25 per person (approximately)
- Airport shuttle fee: CAD 71 per person (one-way)
- Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
- Personal protective equipment, including masks, will be available to guests.
- Contactless check-out is available.
- Each guestroom is kept vacant for a minimum of 72 hours between bookings.
- The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Property is also known as
Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff
Frequently asked questions
Guest reviews
4.7
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.6
Property condition
- Liked: Staff & service, property conditions & facilities
Everything was good but when we got in bed the pillow covers didnt smell like it has been washed..
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Mount Royal previously and was very happy with the location, views and amenities. Based on my previous stay and most recent stay I would highly recommend. This year our trip had to be cut very short due to the COVID-19 Pandemic. With the rapid changes that occurred early on in the pandemic as a healthcare worker I had to return home quickly. The staff at Mount Royal made our checkout easy. Between the staff there and Expedia the remaining nights were cancelled and refunded most of the remaining nights. I wish to sincerely thank both the Mount Royal and Expedia. I look forward to visiting Banff in healthier and happier times, and will certainly be staying at the Mount Royal.
Stayed 4 nights in Mar 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really excellent in all perspectives. We were there to celebrate my 30th birthday. We were surprised with a birthday cake made up with towels and a card with all staff’s blessing and signature as well as 2 drinking ticket at the lounge! All the stuff we met were super nice and the room is clean and new. The hot tub has great view facing the mountain. We will definitely stay here again when we visit next time.
Stayed 2 nights in Mar 2020