Rimrock Resort Hotel Banff

4.0 star property
Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Rimrock Resort Hotel Banff

Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Front of property - evening/night
Suite, 1 Bedroom, View | Premium bedding, pillowtop beds, minibar, in-room safe
Mountain view

Reviews

9.2

Wonderful

Popular amenities

  • Pool
    PoolPool
  • Hot Tub
    Hot TubHot Tub
  • Pet friendly
    Pet friendlyPet friendly
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Popular LocationUpper Hot Springs3 min walk
  • Popular LocationSulphur Mountain4 min walk
  • Popular LocationBanff Gondola4 min walk
  • AirportCalgary, AB (YYC-Calgary Intl.)100 min drive
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About the neighborhood

Banff

Rimrock Resort Hotel Banff is located in Sulphur Mountain District, a neighborhood in Banff, and is in the mountains and in a national park. Banff Gondola and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Tunnel Mountain. Banff National Park Information Centre and Banff Lake Louise Tourism Bureau are two other places to visit that come recommended. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.

What's nearby

  • Upper Hot Springs - 3 min walk
  • Sulphur Mountain - 4 min walk
  • Banff Gondola - 4 min walk
  • Fairmont Banff Springs Bowling Centre - 6 min drive
  • Banff Centre for Arts and Creativity - 9 min drive

Getting around

  • Banff Station - 12 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪BeaverTails - ‬7 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬6 min drive

About this property

Rimrock Resort Hotel Banff

Eco-certified resort near Upper Hot Springs
Located close to Banff Gondola and Banff Centre for Arts and Creativity, Rimrock Resort Hotel Banff provides a terrace, shopping on site, and a coffee shop/cafe. Adventurous travelers may like the racquetball/squash, cycling, and ice skating at this resort. Treat yourself to a hot stone massage, a manicure/pedicure, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, brunch, lunch, and dinner at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
Other perks include:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and bike rentals
  • Valet parking (surcharge), an area shuttle, and an electric car charging station
  • Express check-out, express check-in, and concierge services
  • Guest reviews say great things the pool, helpful staff, and proximity to public transit
Room features
All 333 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and desk chairs. Guest reviews speak positively of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free area shuttle
  • Area shuttle
  • Secured, covered self parking on site (CAD 32 per night)
  • Secured, covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: CAD 8 to 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Frequently asked questions

Does Rimrock Resort Hotel Banff have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Rimrock Resort Hotel Banff?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Rimrock Resort Hotel Banff on Jul 28, 2024 start from $534.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Rimrock Resort Hotel Banff pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of CAD 60 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Rimrock Resort Hotel Banff?

Self parking is available for CAD 32.00 per night. Valet parking is available for CAD 45 per night.

What time is check-in at Rimrock Resort Hotel Banff?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Rimrock Resort Hotel Banff?

Check-out is at 11:00 AM.

Where is Rimrock Resort Hotel Banff located?

Located in Sulphur Mountain District, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Lake Louise Tourism Bureau and Banff National Park Information Centre are also within 3 mi (5 km).

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 961 out of 1280 reviews" "
Rating 8 - Good. 200 out of 1280 reviews" "
Rating 6 - Okay. 65 out of 1280 reviews" "
Rating 4 - Poor. 34 out of 1280 reviews" "
Rating 2 - Terrible. 20 out of 1280 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ishai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location great primrose restaurant great room
Stayed 1 night in Jul 2024

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

NADEEM

Liked: Cleanliness, staff & service, property conditions & facilities
The property was decent could have more options
Stayed 4 nights in Jul 2024

6/10 Okay

Julie Rose

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff were not so friendly and it took us a long time before our order at the cafe was taken and served
Stayed 3 nights in Mar 2024

4/10 Poor

suzanne

Traveled with partner
Liked: Amenities
Disliked: Staff & service
We were so disappointed at the impersonal nature of the service and the indifference of the staff, considering the $1100 price tag for our king bedroom per night. Nothing was special, huge tour parties moved in and out of the reception all day. There was no drinking water available in the room other than small room temperature cartons of water at $6 plus tax....I made a coffee using a capsule in the room next to the coffee machine and after we left found a charge for £3.03 on my card as a result! I would never return despite the beautiful landscape which surrounds. Staff were perfunctory in their communication - there was no feeling of warmth, personality or welcome at any stage.
Stayed 2 nights in Jul 2024

8/10 Good

April

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Views were incredible and staff are very helpful
Stayed 8 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything about this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always very polite and the place was very clean. The Eden restaurante was a fantastic experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sudarshan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location close to Banff gondola and hot springs
Stayed 3 nights in Jul 2024

10/10 Excellent

Zooey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fabulous hotel, even though it’s a little outdated, but nothing can replace the view, stunning!!!!!
Stayed 2 nights in Jul 2024

8/10 Good

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start off by saying, we DID enjoy our stay. You were given a bus pass at check in and they have a looping Rimrock bus as well. The view was not spectacular, but you also get what you pay for (from Expedia). The bus pass was nice, but the buses are so full, you end up standing for most of the ride, unless you get on a bus before the gondola really starts going (before 9:00). I wish the view was better, it was a premium room with Mountain View. It did have a Mountain View, but not so sure I would call is premium. Overall, we enjoyed our stay but for half the cost you could stay at a hotel that is downtown and easily accessible to downtown.
Stayed 4 nights in Jul 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Troy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing for $1K per room. Staff is great but room was old and bathroom was timy and falling apart. Room was timy withbabsolutely no view.
Stayed 2 nights in Jul 2024

8/10 Good

Senthil Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for Banff vacation. Gondola is walking distance. You can use public transit to visit the downtown and a few trails. The restaurant and the food was great!
Stayed 4 nights in Jun 2024

8/10 Good

Anita

Stayed 5 nights in Jun 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and easy transportation options into downtown
Stayed 3 nights in Jun 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service
We loved our stay at the Rimrock and I’ve already recommended it to others. The heart of any hotel is its staff, and theirs is exemplary. The views are spectacular and the ambience is extraordinary. I will say, however, at these prices I expect chairs in the room without worn, threadbare upholstery and a bathroom that has clean and fresh grout with no signs of excessive wear. Much of this room looked tired, and that’s a shame in a property of this caliber.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joe

Stayed 3 nights in Jun 2024

10/10 Excellent

Muahmmad

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service here is exceptional.
Stayed 4 nights in Jun 2024

10/10 Excellent

Adil Naeem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced to the extreme. We paid $1,050/night expecting a top quality hotel and the room felt more like a holiday inn. Very dated and in need of a renovation. It’s a shame they are charging what they ate
Stayed 2 nights in Jun 2024

10/10 Excellent

BRIAN, Biltmore lake

Stayed 3 nights in Jun 2024

10/10 Excellent

Ryan

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
The View & Indoor Pool
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0