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Featured Image
Indoor pool
Indoor pool
Balcony
Premium bedding, pillowtop beds, in-room safe, desk

Guest reviews

4.5/5 Wonderful
2,899 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationUpper Hot Springs3 min walk
Popular LocationBanff Gondola4 min walk
Popular LocationBow Falls6 min drive
AirportBanff, AB (YBA)15 min drive

Choose dates to view prices

  • Standard Room - Obstructed View - 2 Queen Beds

    4.6/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room - Obstructed View - 2 Queen Beds
  • Premium Room - Mountain View - 2 Queen Beds

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsPremium Room - Mountain View - 2 Queen Beds
  • Grandview Room - Panoramic Mountain & Valley View - 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsGrandview Room - Panoramic Mountain & Valley View - 1 King Bed
  • Junior Suite - Obstructed View - 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite - Obstructed View - 1 King Bed
  • Premium Room - Mountain View - 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 350 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room - Mountain View - 1 King Bed
  • Standard Room - Obstructed View - 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 350 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room - Obstructed View - 1 King Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 4
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsGrandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed

    5/5 guest room rating

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsGrandview 1 Bedroom Suite With Panoramic Valley Views With 1 King Bed And Sofa Bed
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony

    5/5 guest room rating

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 4
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsGrandview 1 Bedroom Suite With Panoramic Valley Views, 2 Queen Beds, Sofa Bed And Balcony
  • Grandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony

    5/5 guest room rating

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsGrandview 1 Bedroom Suite With Panoramic Valley Views, 1 King Bed, Sofa Bed And Balcony
  • Signature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony

    Room amenities

    • Valley view
    • Sleeps 2
    • 1 King Bed
    More detailsSignature Grandview 701 or 702 With Panoramic Valley View, 1 King Bed And Balcony
  • Signature Grandview 800 With Panoramic Valley View And 1 King Bed

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More detailsSignature Grandview 800 With Panoramic Valley View And 1 King Bed
  • Signature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony

    Room amenities

    • 600 sq ft
    • Valley view
    • Sleeps 2
    • 1 King Bed
    More detailsSignature Grandview 700 With Panoramic Valley View, 1 King Bed And Balcony
  • Suite Infinity

    Room amenities

    • 800 sq ft
    • Valley view
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite Infinity

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Banff

The Rimrock Resort Hotel is located in Banff. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Banff Gondola and Tunnel Mountain. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing. Our guests love the resort's central and quiet location.

Visit our Banff travel guide
Map
Popular Location

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff Cascades of Time Gardens - 4 min drive
  • Bow Falls - 6 min drive
  • Banff Centre for Arts and Creativity - 7 min drive

Getting around

  • Banff Station - 10 min drive
  • Calgary Intl. Airport (YYC) - 98 min drive

Restaurants

  • Venue 1 – Serves breakfast, brunch, lunch, and dinner.

About this property

The Rimrock Resort Hotel

4-star spa resort, walk to Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a coffee shop/café. All 343 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and 24-hour room service are standard, as are LCD TVs with cable channels.
The Rimrock Resort Hotel offers 343 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Banff resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rimrock Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60°C/140°F or hotter
High-touch surfaces are cleaned and disinfected
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-in and check-out

Safety measures

Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Hand sanitizer provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: CAD 22.00 per night
  • Valet parking: CAD 36.00 per night
  • Free area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–11:30 AM: CAD 10-35 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for CAD 25.00 per night

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10 and CAD 35 per person (approximately)
  • Self parking fee: CAD 22.00 per night
  • Valet parking fee: CAD 36.00 per night
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

We should mention

Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Banff
The Rimrock Resort Hotel Resort
The Rimrock Resort Hotel Resort Banff

Frequently asked questions

Can I cancel my reservation for free at The Rimrock Resort Hotel and receive a full refund?
Yes, The Rimrock Resort Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Rimrock Resort Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Rimrock Resort Hotel?
Self parking is available for CAD 22.00 per night. Valet parking is available for CAD 36.00 per night.
What time is check-in at The Rimrock Resort Hotel?
Check-in is from 4 PM–midnight.
What time is check-out at The Rimrock Resort Hotel?
Check-out is at noon.
Where is this property located?
Situated in a national park, this spa resort is within a 5-minute walk of Upper Hot Springs and Banff Gondola. Banff Centre for Arts and Creativity and Banff Lake Louise Tourism Bureau are also within 3 mi (5 km).

Guest reviews

Overall score and ratings for The Rimrock Resort Hotel

4.5
Wonderful
5 - Excellent
1,813
4 - Good
775
3 - Okay
206
2 - Mediocre
78
1 - Poor
27
4.6
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Jul 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The view was great! The staff was also great, I think though for the amount of money spent on the room that they need a few updates to the bathroom. Other than that, everything was great

      Stayed 4 nights in Jul 2020

      2/5

        This traveler didn’t leave comments with their review
        Stayed 1 night in Jul 2020

        4/5 Good

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        Stayed 1 night in Jul 2020