Bank Street Promenade Tours

Roons clean, restaurant staff kind and courteous, parking a disaster...u have to valet, no issue there but they brought me the wrong car at one point and didnt even realize.... could have been a problem. At $34/day, the service is not reflective of Sheraton but shows poorly. Other than that, stay was good

The location was perfect for visiting the downtown Ottawa area and seeing all the lights . we visited Byward market, the rideau center and all is very close. We took advantage of the parking at City Hall to make it even more affordable. Hotel was great, and the kids loved the pool and hottub.

We truly could not have asked for a better weekend getaway to celebrate my spouse’s birthday. The interior was absolutely beautiful, and the rooms were spacious and impeccably clean. There was more than enough room for our family of four to feel completely comfortable. The lounge was perfect for mid-day snacks, and we relaxed and played board games. Breakfast was amazing - tons of options (fresh fruit, pastries, hot breakfast, many coffee and tea options), and very high quality food. What really made the stay exceptional was the staff—they were warm, attentive, and went out of their way to make everything seamless and enjoyable. Their helpful advice and local tips were much appreciated, and they made the birthday celebration feel genuinely special. The pool and gym are also excellent additions and rounded out an already perfect stay. We left feeling relaxed, well cared for, and eager to return.