Fairmont Chateau Laurier

Photo gallery for Fairmont Chateau Laurier

Primary image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Fairmont Chateau Laurier

UNESCO Sustainable Travel Pledge

Fairmont Chateau Laurier

4.5 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
1 Rideau St, Ottawa, ON, K1N 8S7

Explore the area

  • Popular LocationByward Market Square6 min walk
  • Popular LocationParliament Hill6 min walk
  • Popular LocationNational Gallery of Canada8 min walk
  • AirportOttawa, ON (YOW-Macdonald-Cartier Intl.)21 min drive

Choose dates to view prices

About this area

Ottawa

Fairmont Chateau Laurier is located in Downtown Ottawa, a neighborhood in Ottawa, and is in the entertainment district. The area's natural beauty can be seen at Jacques Cartier Park and Lansdowne Park, while National Gallery of Canada and Canadian Museum of History are cultural highlights. Check out an event or a game at TD Place Stadium, and consider making time for Canada Aviation and Space Museum, a top attraction not to be missed. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's location for the sightseeing.

What's nearby

  • Shaw Centre - 3 min walk
  • Rideau Centre - 5 min walk
  • Byward Market Square - 6 min walk
  • Parliament Hill - 6 min walk
  • National Gallery of Canada - 8 min walk

Getting around

  • Carleton Station - 7 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • Black Tomato - 3 min walk
  • Social - 3 min walk
  • The Shore Club - 3 min walk
  • Courtyard Restaurant - 3 min walk
  • Planet Coffee - 4 min walk

About this property

Fairmont Chateau Laurier

Luxury Ottawa hotel in Downtown Ottawa, walk to Byward Market Square
This hotel features 3 restaurants, an indoor pool, and a fitness center. Other amenities include a bar/lounge, WiFi in public areas, and valet parking. All 426 rooms offer thoughtful touches like pillow menus and bathrobes, as well as comforts such as pillowtop beds and premium bedding. WiFi and wired Internet are standard, as are LCD TVs with cable channels.
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transportation

  • Uncovered valet parking on site (CAD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 38.99 per person
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness center
  • Indoor pool
  • Spa services

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 24 2022 to July 31 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per day
Welcoming dogs and cats only
2 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: CAD 38.99 per person (approximately)
  • Fee for in-room wireless Internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired Internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 53 per day (in/out privileges)
  • Pet fee: CAD 50 per pet, per day
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 989 out of 1809 reviews
5 - Excellent 55%
Rating 4 - Good. 443 out of 1809 reviews
4 - Good 24%
Rating 3 - Okay. 210 out of 1809 reviews
3 - Okay 12%
Rating 2 - Poor. 124 out of 1809 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 1809 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Traveled with partner
Liked: Cleanliness, property conditions & facilities
TV didn't work, no room in fridge other than mini bars items, extra fees for fast internet, no extra blankets provided upon request. Though they did comp parking upon complaint. Felt surrounded by upsale opportunities, despite high price. Lost of a bit of its magic atmosphere compared to last visit
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one day, location is perfect. Staff is very friendly and professional, you will have issue with parking if you would like to do self parking, parking is 5 minutes walk from the property. I got valet parking which cost you 60$ Per day . If you don’t need car after it’s parked then do self parking
Stayed 1 night in May 2022

4/5 Good

Traveled with family and small children
Disliked: Staff & service
Air conditioner was just by the bed and too noisy. We could not sleep all night, next night we had to turn it off and open the window instead to get some cool fresh air. The room was dark with a small window.
Stayed 2 nights in May 2022

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. You woiuld expect more friendliness for the money you pay. No energy or excitement. Just a beautiful place to sleep. It may be because you booked through expedia. They make it a point to tell you you cannot collect their Accor affinity points because you booked through Expedia. Nice place to experience once. ONCE.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Good location but not very good service compared with the price
Stayed 1 night in May 2022