“I paid Expedia for breakfast to be included, but the hotel charged my credit card for breakfast anyway. I had to contact them three times before they told me they could not fix it. I had to tell Expedia about the problem instead. This place was a regular hotel room at a premium price.”
“The property itself was amazing. Views for days. Some issues were the fact that due to illness ( sign at front desk) there was no physical staff. You had to text or call and wait for a reply. We needed fresh towels one day but could not reach anyone and had to go to Walmart in Boone and purchase towels. Would have been good to know whirlpool tub did not work ahead of time. Need a privacy sign on gate to property, because with barn right next door we had folks wandering onto property and……
“WOW! What an awesome place. Brand new and spotless. High ceilings, Large corridors, fully furnished room with every amenity you could need. The king size bed was comfortable with nice sheets. Room had a fireplace, makeup/desk, kitchen sink, coffee maker, air fryer, clothes steamer, and all the coffee/tea you could make. They even have snacks in the hallway that you could enjoy. The bathroom was incredible with a double sink, separate toilet room, and a huge shower room that had a soaking tub and……
“It’s not bad we stayed there right when it opened, but I feel like it has somewhere and tear on it now and found it difficult to eat in the restaurant that is connected to the hotel, which would have been so much easier”