“Property is falsely advertised on here. Says on page that has air conditioning . Received email about the fireplaces not working but nothing about air conditioning. Called to confirm and they wouldn’t let me cancel . Husband has medical issues and can’t get over heated. So Im getting suck paying for room that we couldn’t stay in! One aggravated traveler”
“The property itself was amazing. Views for days. Some issues were the fact that due to illness ( sign at front desk) there was no physical staff. You had to text or call and wait for a reply. We needed fresh towels one day but could not reach anyone and had to go to Walmart in Boone and purchase towels. Would have been good to know whirlpool tub did not work ahead of time. Need a privacy sign on gate to property, because with barn right next door we had folks wandering onto property and……
“The lack of parking requires a shuttle that doesn't run before 7 AM, so you are trapped until then. There is no air conditioning. The 38 gallon water heaters mean only 2 showers per hour. The TV had 8 different remotes and 1 turned on the TV, but no remote increases volume so you can actually listen.”