8.4/10 Very Good! (1,010 reviews)
After weeks on the road across six states, this was by far the worst stay, and was a major mistake on my part to book, but when I read the name “Comfort”, I was trusting enough to believe the conglomerate that owns this brand now might actually have the capacity and intention to honor that word…they don’t. At all. The person who checked us in made me feel more like I was being booked at a P.D. than a hotel. He also was either unable or unwilling to make eye contact, and seemed to have zero training in customer service within the hospitality sector. That was the first red flag. The room layout was awkwardly designed and the sofa and seating area was entirely unappealing with deeply soiled stains on its fabric guaranteeing it would go unused by our family. The final insult to injury however was the water. Every faucet clearly implemented a temp governor that stopped at luke warm. After a long day on the road, we were met with a shower and bath experience that left us shivering, and more stressed out upon exiting than before entering. It was also evident that someone before us had even tried to remove the echelon fasteners around the valve handle, likely in an attempt to adjust it for heat, which felt unsettling. I’m not sure who runs this specific chain of hotels but we definitely recommend skipping this place.
Reviewed on Jul 28, 2026
