Batavia Castle Hotels

Convenient location, near lots of food options and shopping plazas. Very pet friendly. They were so welcoming to both my family and our dog. Always gave her treats and lots of love when we brought her down to the lobby.

Room was nice and the view. Staff was friendly as well.

Everyone here has been wonderful, especially the front desk staff. I’m here for work and they’ve even gone so far as to take my service dog out for me.

The front desk in the morning and overnight are amazing they're always there to help even if you need an extra towel at 2:00 a.m. don't forget to enjoy the breakfast it's always fresh and the housekeepers are amazing she went beyond what she needed to do

Good

We were greeted and helped by very friendly man and woman upon check in. The room was clean and comfortable. It was a really good buffet breakfast for a hotel!

Everything was great including the coffee and breakfast

Not crazy about the pay before 3 pm or lose your room. Adds too much stress to your trip. Other than that everyone and everything else was great.

The hotel was in a cute old building directly in the middle of the village of Medina, NY. It was a very small hotel, comprising of only about 6 rooms on the third floor (from what we could see). The room was clean and modern, with a few mid-century pieces of furniture to give it a comfortable feel. The neighboring church bells rang fairly often, but wasn't unpleasant. A few things surprised us though. Check-in was a text message, and there is no front desk. We didn't ever need any service or...

I highly recommend staying here if you are visiting the area! Yes, you can stay at a motel for half the cost, but the experience is unique and well worth it. Rooms are beautifully staged and breakfast was amazingly delicious. Although, it was very difficult to contact the property before hand. So start calling as early as you can if you need to make any arrangements.

A beautiful building with tons of nice touches, some great history, and wonderful service. We’d definitely come again.

We’ve stayed here several times while visiting my son at SUNY Brockport. Always greeted with a smile, get a great size and clean room and enjoy the hot breakfast. Highly recommend!!

Clean Pool is open Breakfast Liquors store next door

Being winter, it was very quiet, but that is what we wanted. It was easy to drive to the parking lot as it was clear of ice and snow. The room was very comfortable and pleasant. Sleeping was very easy to do. We loved being so close to the church and the downtown stores and restaurants.

Rooms were clean. Breakfast was as expected. They have space for a bar but it never opened. Staff was very helpful and friendly. Convenient to town.

Beautiful property and location. Geese, ducks and swans are everywhere upon arrival. The desk staff (Carolyn ) and manager (Barb) were more than welcoming. Glimpses of zebra as you enter the parking area. The room is adjacent to the gift shop and restaurant. There are people everywhere during park hours. Safari disembarksation just outside your door !Otherwise the room is clean and comfortable. Of mention, there's no window at ALL in the room. There's nowhere to sit except the bed.

My room was very clean and not noisy. Only thing was the tv worked for a few minutes. Kept going off. I stay here every time I am in the area.